People Partner

Also known as: HR Business Partner, Employee Relations Specialist, HR Manager (Site), People Operations Specialist

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Role Overview

The Site People Partner (HR) is a critical linchpin within an organization, acting as the primary HR point of contact for a specific physical location or business unit. This role bridges the gap between corporate HR strategies and the day-to-day realities of employees and management on the ground. They are instrumental in fostering a positive and productive work environment, ensuring compliance with labor laws, and driving employee engagement initiatives tailored to the unique needs of their site.

This position demands a blend of strategic thinking and hands-on execution. Site People Partners are often the first point of contact for employee relations issues, talent management processes, and HR policy implementation. Their ability to build strong relationships, communicate effectively, and navigate complex situations makes them invaluable to both employees and leadership. In today's dynamic job market, organizations are increasingly recognizing the importance of localized HR support to maintain employee morale, attract and retain top talent, and ensure operational efficiency at every level.

The demand for skilled Site People Partners is robust, particularly in industries with significant physical operations such as manufacturing, logistics, retail, and technology development centers. As companies grow and expand their physical footprints, the need for dedicated, on-site HR expertise becomes paramount. This role offers a rewarding career path for individuals passionate about people, culture, and organizational development, with opportunities for growth into broader HR leadership positions.

Key Responsibilities

  • Serve as the primary HR point of contact for employees and management at a designated site, addressing inquiries and providing guidance on HR policies and procedures.
  • Manage and resolve employee relations issues, conducting investigations into grievances, disciplinary actions, and other workplace conflicts with fairness and objectivity.
  • Partner with site leadership to understand business objectives and translate them into effective HR strategies and initiatives that support site-specific goals.
  • Oversee and support the full employee lifecycle, including recruitment, onboarding, performance management, employee development, and offboarding processes.
  • Implement and administer HR programs and policies, ensuring consistency and compliance with local, state, and federal labor laws and regulations.
  • Drive employee engagement initiatives, collaborating with site teams to foster a positive and inclusive work culture, and organizing site-specific events.
  • Advise managers on best practices for performance management, talent development, and team building, providing coaching and support.
  • Analyze HR data and metrics to identify trends, provide insights to site leadership, and recommend data-driven solutions for HR challenges.
  • Facilitate training sessions on HR-related topics, such as anti-harassment, performance reviews, and new policy rollouts.
  • Ensure accurate and timely maintenance of employee records and HRIS data for the designated site.
  • Collaborate with corporate HR functions (e.g., compensation, benefits, talent acquisition) to ensure seamless delivery of HR services to the site.
  • Champion diversity, equity, and inclusion initiatives within the site, promoting a welcoming environment for all employees.

Required Skills

Technical Skills

HRIS Management (e.g., Workday, SAP SuccessFactors, ADP) Employee Relations Investigation Techniques Labor Law and Compliance (e.g., FLSA, FMLA, ADA, EEO) Performance Management Systems Recruitment and Talent Acquisition Strategies Onboarding and Offboarding Procedures Compensation and Benefits Administration Basics HR Data Analysis and Reporting Policy Development and Implementation Change Management Principles

Soft Skills

Exceptional Communication (Verbal & Written) Active Listening Conflict Resolution and Mediation Empathy and Interpersonal Skills Problem-Solving and Critical Thinking Confidentiality and Discretion

Tools & Technologies

Human Resources Information Systems (HRIS) Applicant Tracking Systems (ATS) Learning Management Systems (LMS) Microsoft Office Suite (Word, Excel, PowerPoint) Collaboration Tools (e.g., Slack, Microsoft Teams) Survey and Feedback Platforms Project Management Software

Seniority Levels

A Junior Site People Partner typically possesses 1-3 years of experience in an HR support role. At this level, responsibilities often focus on assisting senior HR professionals with day-to-day operations and administrative tasks. This includes handling basic employee inquiries, maintaining HR records, supporting recruitment efforts by scheduling interviews, and helping to organize onboarding sessions. Junior partners will also be involved in the initial stages of employee relations, such as documenting issues and gathering information under supervision.

Key skills for a junior role include a foundational understanding of HR principles, proficiency with HRIS and office software, and strong organizational abilities. They should demonstrate excellent communication skills and a willingness to learn and take direction. While strategic input is limited, a proactive attitude and a keen eye for detail are essential. Salary expectations for a Junior Site People Partner typically range from $50,000 to $70,000 annually, depending on the location and company size.

Growth opportunities at the junior level involve gaining exposure to a wider range of HR functions, taking on more complex employee relations cases, and developing a deeper understanding of compliance requirements. Mentorship from experienced HR professionals is crucial for skill development and career progression. This role serves as an excellent stepping stone towards becoming a more independent and impactful HR professional.

Frequently Asked Questions

What is the primary difference between a Site People Partner and a Corporate HR Generalist?
The primary difference lies in focus and proximity. A Site People Partner is dedicated to a specific physical location or business unit, offering localized HR support and acting as the on-site face of HR. A Corporate HR Generalist often has a broader, more centralized role, supporting multiple sites or the organization as a whole, and may focus on broader policy development and overarching HR strategy rather than day-to-day site-specific issues.
What are the most common employee relations issues a Site People Partner handles?
Common issues include performance management concerns, disciplinary actions, workplace conflicts, harassment complaints, and policy violations. They are responsible for conducting thorough investigations, ensuring fair processes, and recommending appropriate resolutions in line with company policy and legal requirements.
How does a Site People Partner contribute to employee engagement?
They contribute by understanding the unique culture and needs of their site, then collaborating with local leadership to implement targeted engagement initiatives. This can include organizing site events, facilitating feedback mechanisms, promoting recognition programs, and ensuring HR policies are applied in a way that fosters a positive and supportive work environment.
What kind of training is typically provided to a Site People Partner?
Training often covers areas such as advanced employee relations investigation techniques, employment law updates, conflict resolution and mediation skills, performance management coaching, change management, and specific HRIS system training. Continuous professional development is key in this role.
Is a specific HR certification recommended for this role?
While not always mandatory, certifications like SHRM-CP (Society for Human Resource Management Certified Professional) or PHR (Professional in Human Resources) are highly valued and can demonstrate a strong foundation in HR principles and practices. As experience grows, SHRM-SCP or SPHR certifications become more relevant.
How does a Site People Partner stay updated on labor laws?
They stay updated through continuous learning, attending industry conferences and webinars, subscribing to HR legal updates and publications, participating in professional HR networks, and consulting with legal counsel when complex situations arise. Understanding local and federal regulations is paramount.

Salary Range

$50k - $150k /year

Based on global market data. Salaries vary significantly by location, experience, and company size.

Career Path

1
HR Generalist
2
Senior HR Generalist
3
HR Manager
4
Director of HR
5
VP of Human Resources

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