Billing Operations Associate

Lyra Health
Remote United States Full-time 🌐 English
LH
Salary: $61k - $84k/year
Experience: Entry-level
Added to JobCollate: March 7, 2026

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The Billing Operations Associate at Lyra Health acts as a key contact for caregivers during onboarding, guiding them through financial and insurance processes. This remote, full-time role requires at least 2 years of experience in healthcare customer service, medical billing, or insurance verification, with a strong understanding of health insurance terminology and prior authorization.

Job Description

The Billing Operations Associate serves as the central point of contact for caregivers during the onboarding process, guiding them through the financial and insurance aspects of starting care at Lyra Health.Requirements2+ years of experience in healthcare customer service, patient access, medical billing, or insurance verification (pediatric or behavioral health experience preferred)Working knowledge of health insurance terminology, benefit structures, and prior authorization processesExperience with Prior Authorization cost-control processStrong verbal and written communication skillsAbility to work independently in a remote environment while managing multiple prioritiesBenefitsComprehensive healthcare coverageLyra for Lyrians; coaching and therapy servicesEquity in the company through discretionary restricted stock unitsCompetitive time off with pay policies including vacation, sick days, and company holidaysPaid parental leave401K retirement benefitsMonthly tech allowanceOriginally posted on Himalayas

Full Description

The Billing Operations Associate serves as the central point of contact for caregivers during the onboarding process, guiding them through the financial and insurance aspects of starting care at Lyra Health.Requirements2+ years of experience in healthcare customer service, patient access, medical billing, or insurance verification (pediatric or behavioral health experience preferred)Working knowledge of health insurance terminology, benefit structures, and prior authorization processesExperience with Prior Authorization cost-control processStrong verbal and written communication skillsAbility to work independently in a remote environment while managing multiple prioritiesBenefitsComprehensive healthcare coverageLyra for Lyrians; coaching and therapy servicesEquity in the company through discretionary restricted stock unitsCompetitive time off with pay policies including vacation, sick days, and company holidaysPaid parental leave401K retirement benefitsMonthly tech allowanceOriginally posted on Himalayas

Required Skills

Medical-Billing-Support-Associate Medical-Billing-Customer-Support-Specialist Healthcare-Revenue-Cycle-Associate Healthcare-Billing-Coordinator Payment-Operations-Associate