Client Engagement Director (US, Virtual, NOAM)

name
Remote United States Full-time 🌐 English
NA
Salary: $90k - $100k/year
Experience: Director
Added to JobCollate: May 14, 2026

Source: Himalayas

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The Client Engagement Director will drive business growth and client retention by crafting tailored solutions for Event Solutions customers. This role is ideal for an experienced professional looking to lead client relationships and strategy within a global, purpose-driven meetings and events agency.

Job Description

About Us:At BCD Meetings & Events (BCD M&E), we provide more than meeting and event planning services: we create connections that inspire, motivate and change behavior for our customers. As the world’s most trusted and innovative meetings and events agency, BCD M&E cultivates a culture of people, passion and purpose to drive business forward. Headquartered in Chicago, with locations in 60+ countries across the world, BCD M&E’s team of 2,000+ people are committed to sustainability and driving success for our customers, our business and ourselves. Our values are at the heart of everything we do, and we look for people that want to be a part of something special, can rise to our standards and love to bring their unique perspective to the table.While we can’t guarantee every day will be the best (who can?), we can promise a community of people who genuinely care and lead with empathy, a flexible workplace with awesome perks and challenging work that means something. See what life is about at BCD M&E at bcdme.com/careersAbout the RoleAre you passionate about building relationships and driving business growth? As the Client Engagement Director at BCD M&E, you will be the vital link between us and our Event Solutions customers, ensuring their success while achieving your personal revenue goals. Join us in a role where your expertise can shape unforgettable experiences and foster lasting partnerships!You’re Good AtSecuring client relationships to implement new business, drive retention and growthUnderstanding customer needs and unfolding business opportunitiesCrafting tailored solutions and proposals that align with profitability goalsGuiding teams to meet client service expectations effectivelyBuilding and maintaining a pipeline of winning sales opportunitiesYou Might Also HaveA background in Business Development (securing new business) in the Meetings & Events industryStrong verbal and written communication skills, including public speakingA knack for sales and customer relationship buildingProficiency in Microsoft Office and CRM softwareA Bachelor’s Degree or equivalent experience in the fieldYou Should KnowThis role is virtualThis role requires between 25% - 50% travel on an annual base, international and domestic Compensation for this role is base salary plus sales incentive plan (commission) THE PERKSFlexible WorkingWe believe that a flexible working environment is key to getting the best out of our teams. We will support you to work where you need to and when you need to, depending on how you work best.Room to GrowOur line of work and business structure challenge our people in a way that inspires growth, with learning and development built into every role. We give individuals ownership over the direction and speed in which they grow.Everyone has a voiceWe thrive on conversations that spark curiosity and empathy. No matter how big or how small, every voice is heard, considered and respected.Make your moveThe diversity of roles across BCD M&E’s global locations means that our people often find new adventures during their time with us. Join us as a meeting planner role in the UK, stay for a global marketing career — there’s always room to move.We’ve got you coveredOur extensive benefits include comprehensive healthcare, retirement plans, continued education support, diverse work locations, travel and hotel discounts, volunteer and sustainability opportunities and a successful employee recognition program.We’re positive. You’ll love it.It starts from the top. Our leaders lead with positivity, believe in our people and trust us to do the right thing. There will always be support along your journey, in little and big ways.Travel requirements for this role are as follows:25% to 50% We carefully consider a wide range of compensation factors, including your professional background and experience. The salary range for candidates in applicable jurisdictions in the US for the position of Client Engagement Director is between $90,000 - $100,000. The actual pay depends on your skills, qualifications, experience, geographical location, and project budget.Originally posted on Himalayas

Full Description

About Us:At BCD Meetings & Events (BCD M&E), we provide more than meeting and event planning services: we create connections that inspire, motivate and change behavior for our customers. As the world’s most trusted and innovative meetings and events agency, BCD M&E cultivates a culture of people, passion and purpose to drive business forward. Headquartered in Chicago, with locations in 60+ countries across the world, BCD M&E’s team of 2,000+ people are committed to sustainability and driving success for our customers, our business and ourselves. Our values are at the heart of everything we do, and we look for people that want to be a part of something special, can rise to our standards and love to bring their unique perspective to the table.While we can’t guarantee every day will be the best (who can?), we can promise a community of people who genuinely care and lead with empathy, a flexible workplace with awesome perks and challenging work that means something. See what life is about at BCD M&E at bcdme.com/careersAbout the RoleAre you passionate about building relationships and driving business growth? As the Client Engagement Director at BCD M&E, you will be the vital link between us and our Event Solutions customers, ensuring their success while achieving your personal revenue goals. Join us in a role where your expertise can shape unforgettable experiences and foster lasting partnerships!You’re Good AtSecuring client relationships to implement new business, drive retention and growthUnderstanding customer needs and unfolding business opportunitiesCrafting tailored solutions and proposals that align with profitability goalsGuiding teams to meet client service expectations effectivelyBuilding and maintaining a pipeline of winning sales opportunitiesYou Might Also HaveA background in Business Development (securing new business) in the Meetings & Events industryStrong verbal and written communication skills, including public speakingA knack for sales and customer relationship buildingProficiency in Microsoft Office and CRM softwareA Bachelor’s Degree or equivalent experience in the fieldYou Should KnowThis role is virtualThis role requires between 25% - 50% travel on an annual base, international and domestic Compensation for this role is base salary plus sales incentive plan (commission) THE PERKSFlexible WorkingWe believe that a flexible working environment is key to getting the best out of our teams. We will support you to work where you need to and when you need to, depending on how you work best.Room to GrowOur line of work and business structure challenge our people in a way that inspires growth, with learning and development built into every role. We give individuals ownership over the direction and speed in which they grow.Everyone has a voiceWe thrive on conversations that spark curiosity and empathy. No matter how big or how small, every voice is heard, considered and respected.Make your moveThe diversity of roles across BCD M&E’s global locations means that our people often find new adventures during their time with us. Join us as a meeting planner role in the UK, stay for a global marketing career — there’s always room to move.We’ve got you coveredOur extensive benefits include comprehensive healthcare, retirement plans, continued education support, diverse work locations, travel and hotel discounts, volunteer and sustainability opportunities and a successful employee recognition program.We’re positive. You’ll love it.It starts from the top. Our leaders lead with positivity, believe in our people and trust us to do the right thing. There will always be support along your journey, in little and big ways.Travel requirements for this role are as follows:25% to 50% We carefully consider a wide range of compensation factors, including your professional background and experience. The salary range for candidates in applicable jurisdictions in the US for the position of Client Engagement Director is between $90,000 - $100,000. The actual pay depends on your skills, qualifications, experience, geographical location, and project budget.Originally posted on Himalayas

Required Skills

Client-Engagement Business-Development Account-Management Sales Meeting-&-Event-Operations