Cloud Support Engineer I
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AI Summary AI Analysis
This role involves providing technical support for MicroStrategy Products and resolving customer issues. Key requirements include a technical bachelor's degree, exposure to programming/scripting languages like Python or Java, SQL knowledge, and at least 2 years of IT customer service experience. The opportunity offers full-time remote employment with a company focused on cloud support.
Job Description
Cloud Support Engineer I responsible for providing technical support for Strategy Products, resolving customer issues, and contributing to the growth of the Strategy Community.RequirementsBachelor's degree in a technical field (Engineering, Physics, Mathematics, Computer Science)Exposure to Python, REST API, Java, SQL, HTML, or XML/XSL technologiesWindows/Linux system administration knowledgeMinimum of 2 years of IT customer service experienceMinimum of 1 year of MicroStrategy Platform usage or administration knowledgeStrong analytical and troubleshooting skills and experienceStrong Time management skillsBenefitsFull-time employmentRemote workOriginally posted on Himalayas
Full Description
Cloud Support Engineer I responsible for providing technical support for Strategy Products, resolving customer issues, and contributing to the growth of the Strategy Community.RequirementsBachelor's degree in a technical field (Engineering, Physics, Mathematics, Computer Science)Exposure to Python, REST API, Java, SQL, HTML, or XML/XSL technologiesWindows/Linux system administration knowledgeMinimum of 2 years of IT customer service experienceMinimum of 1 year of MicroStrategy Platform usage or administration knowledgeStrong analytical and troubleshooting skills and experienceStrong Time management skillsBenefitsFull-time employmentRemote workOriginally posted on Himalayas