Customer Service & Dispatch Coordinator - (HVAC & Trades)
Source: Himalayas
AI Summary Powered by Gemini
This role is for a Customer Service & Dispatch Coordinator supporting a U.S.-based home services business remotely. Key requirements include 2+ years of experience in customer service and dispatching within the trades industry, proficiency with CRM/field service tools, and strong English communication skills. The opportunity offers a remote work arrangement for a full-time position.
Job Description
We are seeking a highly organized and customer-focused Customer Service & Dispatch Coordinator to support daily operations for a U.S.-based home services business.Requirements2+ years of experience in customer service and dispatching within home services or trades industries.Hands-on experience with dispatching and scheduling service technicians.Proficiency with CRM and field service management tools (ServiceTitan or similar).Strong spoken and written English communication skills.Ability to multitask, prioritize, and manage competing demands effectively.Originally posted on Himalayas
Full Description
We are seeking a highly organized and customer-focused Customer Service & Dispatch Coordinator to support daily operations for a U.S.-based home services business.Requirements2+ years of experience in customer service and dispatching within home services or trades industries.Hands-on experience with dispatching and scheduling service technicians.Proficiency with CRM and field service management tools (ServiceTitan or similar).Strong spoken and written English communication skills.Ability to multitask, prioritize, and manage competing demands effectively.Originally posted on Himalayas