Customer Success Manager
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Azul is seeking a Customer Success Manager to ensure optimal customer experience throughout their lifecycle. This remote, full-time role requires 7+ years of experience in customer success or related fields, a strong understanding of Java/JVM, and excellent communication skills.
Job Description
The Customer Success Manager is part of the Worldwide Customer Success team at Azul, ensuring customers have the best possible experience from onboarding through their lifetime with Azul.Requirements7+ years' experience in Customer Success, Customer Support, or Sales Engineer roleBS or MS in computer science related degreeDemonstrated experience working directly with customersProject management experience a plusStrong understanding of Java/JVM, performance tuning, and application deployment modelsFamiliarity with CRM tools and data-driven success metricsExcellent Presentation and communication skillsBenefitsComprehensive compensation and healthcare packages401(k) planPaid time off optionsWork-life balanceRemote-firstOriginally posted on Himalayas
Full Description
The Customer Success Manager is part of the Worldwide Customer Success team at Azul, ensuring customers have the best possible experience from onboarding through their lifetime with Azul.Requirements7+ years' experience in Customer Success, Customer Support, or Sales Engineer roleBS or MS in computer science related degreeDemonstrated experience working directly with customersProject management experience a plusStrong understanding of Java/JVM, performance tuning, and application deployment modelsFamiliarity with CRM tools and data-driven success metricsExcellent Presentation and communication skillsBenefitsComprehensive compensation and healthcare packages401(k) planPaid time off optionsWork-life balanceRemote-firstOriginally posted on Himalayas