Customer Support Associate - Work From Home
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AI Summary AI Analysis
EnergyHub is hiring a remote Customer Support Associate to provide email support and manage trouble tickets for program applicants and participants. This full-time role offers a flexible schedule, competitive pay, and benefits like paid medical and 401k match, making it an attractive opportunity for those seeking a remote customer service position.
Job Description
[Customer Service / Remote] - Anywhere in U.S. / Flexible schedule / Up to $25 per hour / 100% paid medical / 401k match / PTO - As a Customer Support Associate at EnergyHub, you will: Provide email support for our program applicants and participants; Manage a trouble ticket queue to track issues from initial report to resolution; Work with other internal teams to identify systemic issues and recommend improvements to products and processes; Provide weekly and monthly reporting on all program support activity as needed...Hiring Immediately >>Originally posted on Himalayas
Full Description
[Customer Service / Remote] - Anywhere in U.S. / Flexible schedule / Up to $25 per hour / 100% paid medical / 401k match / PTO - As a Customer Support Associate at EnergyHub, you will: Provide email support for our program applicants and participants; Manage a trouble ticket queue to track issues from initial report to resolution; Work with other internal teams to identify systemic issues and recommend improvements to products and processes; Provide weekly and monthly reporting on all program support activity as needed...Hiring Immediately >>Originally posted on Himalayas