Customer Support Specialist (New Grad)
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AI Summary AI Analysis
This role involves providing high-quality support to Rippling customers by becoming a product expert and managing inquiries via email, chat, and video. It is an excellent entry-level opportunity to join a fast-paced, world-class support team in the SaaS industry.
Job Description
Rippling is building a world-class Support team to help customers realize the full potential of Rippling. We are looking for a Customer Support Specialist to join our team, who will work in a dynamic and fast-paced environment to resolve customer issues, provide accurate information and assistance, and gather customer feedback to improve products and services.RequirementsBecome a product expert to provide accurate information and assistance to customers and colleaguesRespond promptly and professionally to customer inquiries via email, chat, or video conferencingDocument and track customer interactions, transactions, comments, and complaints using the company's CRM systemOriginally posted on Himalayas
Full Description
Rippling is building a world-class Support team to help customers realize the full potential of Rippling. We are looking for a Customer Support Specialist to join our team, who will work in a dynamic and fast-paced environment to resolve customer issues, provide accurate information and assistance, and gather customer feedback to improve products and services.RequirementsBecome a product expert to provide accurate information and assistance to customers and colleaguesRespond promptly and professionally to customer inquiries via email, chat, or video conferencingDocument and track customer interactions, transactions, comments, and complaints using the company's CRM systemOriginally posted on Himalayas