E*TRADE - VP, Mobile Product Manager

More than 30 years ago, E TRADE pioneered the online brokerage industry by executing the first-ever electronic individual investor trade. While the landscape of our industry has changed dramatically, our culture of innovation and drive to make online trading accessible to everyone continues to drive us forward. We believe in challenging the status quo, fostering an environment of curiosity and learning, and, above all, putting our custom e rs first. In 2020, ETRADE joined Morgan Stanley, signali

More than 30 years ago, E TRADE pioneered the online brokerage industry by executing the first-ever electronic individual investor trade. While the landscape of our industry has changed dramatically, our culture of innovation and drive to make online trading accessible to everyone continues to drive us forward. We believe in challenging the status quo, fostering an environment of curiosity and learning, and, above all, putting our custom e rs first. In 2020, ETRADE joined Morgan Stanley, signaling a major industry shift that brought Wall Street and Main Street together more than ever before. As ETRADE's parent company, Morgan Stanley plays an important role in expanding what we can offer to investors, though E TRADE still functions as an independent entity. RESPONSIBILITIES Summary The Morgan Stanley mobile team is looking for a Product Management professional with experience bringing exceptional mobile experiences to market. This role specifically supports the Morgan Stanley Wealth Management IOS and Android applications within Morgan Stanley Wealth Management's Digital Client Experience & Platforms department. You will be a vital part of a dynamic team responsible for modernizing and enhancing the Morgan Stanley Wealth Management application, with specific focus on polishing core experiences to drive engagement, expanding the mobile feature set to drive adoption and keeping up with firm architecture standards. The ideal candidate should have experience creating product roadmaps, defining clear product requirements, and leading cross-functional agile teams through the delivery process. Experience with the native mobile development, responsive web development, mobile analytics, client-centric design thinking, API architecture, and agile development methodology is strongly preferred. Successful candidates will also possess a strong working knowledge of the wealth management space; notably, competitor capabilities, industry trends, and customer needs. Key Responsibilities Execution Product owner for a full stack agile team responsible for definition and delivery of mobile application enhancements Drive the pace and quality of new features and capabilities Lead cross-functional native and responsive web delivery teams by producing detailed epics/stories, maintaining a prioritized product backlog, partnering with User Experience on design, gathering Legal/Compliance team feedback, signing off on delivered work, and ensuring smooth product launches Conduct hands-on functional testing and validation of business requirements in conjunction with Quality Assurance teams Lead native and responsive web requirement grooming/planning sessions to ensure that development schedules, design criteria, costs, and technical specifications meet the defined business need Work closely with other Morgan Stanley Product, Marketing, and Client Services teams to coordinate new feature launches and rollouts Monitor qualitative and quantitative feedback channels following releases to identify and triage potential issues Create project documentation (presentations, migration plans, communication plans) to share formal updates with business and technology leaders Customer and Market Analysis Keep in tune with wealth management industry competitor activity and trends related to mobile Work with research and analytics teams to develop key performance metrics, measure the impact of enhancements, and ensure decisions are rooted in data Improve the accuracy and coverage of Adobe Analytics tracking Analyze user data and feedback to measure the effectiveness/competitiveness of our mobile offering as well as influence the roadmap Roadmap & Strategy Contribute to the Morgan Stanley mobile roadmap, drawing input from industry/competitive analysis, data insights, user feedback analysis, general client understanding, and firm-wide goals/initiatives Gather, organize, and assimilate internal and external feedback to identify and prioritize product gaps, enhancements, and new features Own backlog development and delivery, collaborating with partners in other Business Units, Marketing, User Experience, Client Services, Technology, and Quality Assurance teams to bring solutions to life Contribute to business justification for key new features and funding requests, factoring in customer needs, quantitative business case projections, and the competitive landscape Track and communicate progress on core mobile KPIs REQUIREMENTS Requirements 3-6 years of experience in digital product management, with strong knowledge of client-facing mobile, web, and API-based digital experiences Knowledge of financial products is required Superior analytical, interpersonal, communication (written, verbal, and technical), presentation, negotiation, and problem-solving skills Experience managing the definition and execution of projects (conceptualization, requirements, design, development, testing, and implementation) Ability to work with cross-functional teams to effectively manage business objectives Experience with Agile development methodologies preferred Self-motivated, detailed-oriented, team player, and organized Efficient at managing multiple projects and initiatives concurrently under deadline constraints BA/BS in business, marketing, computer science, or related field Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet). #etrade #etrade