(fluent English) Account Manager (Asian Market)

Join SupportYourApp as an Account Manager and take ownership of a key client relationship, navigating complex client expectations and driving constructive conversations. The role requires strong stakeholder management skills, cultural awareness, and the ability to build trust in high-pressure environments.RequirementsFluency in English (C1–C2)2+ years of experience as an Account Manager, Operations Manager, Customer Success Manager, or Team Lead in customer support, BPO, SaaS, or a related industryProven experience managing 10+ direct reportsExcellent communication, presentation, negotiation, and conflict-resolution skillsStrong analytical and problem-solving mindset with a strategic approach to account growthAbility to negotiate effectively and confidently defend the company’s interests while maintaining a professional and customer-focused approachExperience with CRM and support platforms such as Zendesk, Intercom, Freshdesk, HubSpot, Aircall, or similarFamiliarity with task and time-management tools (Jira, Asana, Monday, etc.)Passion for people, technology, and continuous improvementBenefitsProviding services during business hoursOpportunity to cooperate fully remotelyInclusive international environmentCompensation in USDRewards for referring friendsBalance between project workload and personal timeInternal health policyResponsive leadership interested in your growth and long-lasting cooperationGreenhouse conditions for self-developmentCulture built on trust, with no time-tracking requirementsOriginally posted on Himalayas

Join SupportYourApp as an Account Manager and take ownership of a key client relationship, navigating complex client expectations and driving constructive conversations. The role requires strong stakeholder management skills, cultural awareness, and the ability to build trust in high-pressure environments.RequirementsFluency in English (C1–C2)2+ years of experience as an Account Manager, Operations Manager, Customer Success Manager, or Team Lead in customer support, BPO, SaaS, or a related industryProven experience managing 10+ direct reportsExcellent communication, presentation, negotiation, and conflict-resolution skillsStrong analytical and problem-solving mindset with a strategic approach to account growthAbility to negotiate effectively and confidently defend the company’s interests while maintaining a professional and customer-focused approachExperience with CRM and support platforms such as Zendesk, Intercom, Freshdesk, HubSpot, Aircall, or similarFamiliarity with task and time-management tools (Jira, Asana, Monday, etc.)Passion for people, technology, and continuous improvementBenefitsProviding services during business hoursOpportunity to cooperate fully remotelyInclusive international environmentCompensation in USDRewards for referring friendsBalance between project workload and personal timeInternal health policyResponsive leadership interested in your growth and long-lasting cooperationGreenhouse conditions for self-developmentCulture built on trust, with no time-tracking requirementsOriginally posted on Himalayas