Goglobal: Business Analyst - HubSpot Product Owner

Headquarters: United Kingdom We are seeking a detail-oriented and strategic Business Analyst to serve as the Product Owner for our HubSpot ecosystem. This role combines traditional business analysis with product ownership responsibilities, acting as the central point of coordination for all HubSpot-related changes, optimizations, and strategic initiatives. The ideal candidate will bridge the gap between business needs and technical implementation while ensuring all c

Headquarters: United Kingdom We are seeking a detail-oriented and strategic Business Analyst to serve as the Product Owner for our HubSpot ecosystem. This role combines traditional business analysis with product ownership responsibilities, acting as the central point of coordination for all HubSpot-related changes, optimizations, and strategic initiatives. The ideal candidate will bridge the gap between business needs and technical implementation while ensuring all changes align with our broader data and business strategy.Role & ResponsibilitiesProduct Ownership & StrategyServe as the primary Product Owner for HubSpot platform, owning the product roadmap and vision for sales usage optimizationDefine and prioritize the HubSpot backlog based on business value, strategic alignment, and resource availabilityTranslate business requirements into actionable user stories and acceptance criteriaFacilitate stakeholder meetings to gather requirements and communicate platform capabilities and limitationsChampion data-driven decision-making and ensure HubSpot usage supports company-wide KPIsChange Management & TriageEstablish and manage a formal change request process for all HubSpot modificationsTriage incoming change requests by assessing business impact, technical feasibility, and strategic alignmentMaintain a change request log with clear prioritization criteria and status trackingConduct impact analysis for proposed changes across integrated systems and workflowsCoordinate with cross-functional teams to evaluate dependencies and potential conflictsPlanning & DocumentationDevelop detailed implementation plans for approved changes, including timelines, resource requirements, and risk mitigation strategiesCreate and maintain comprehensive documentation of all HubSpot workflows, automations, and custom processesDocument standard operating procedures (SOPs) for common HubSpot operations and troubleshootingMaintain a system architecture diagram showing HubSpot's integration points with other business systemsProduce regular reports on platform usage, adoption metrics, and ROIData Strategy AlignmentEnsure all HubSpot configurations and customizations align with enterprise data governance policiesCollaborate with data team to maintain data quality standards and implement validation rulesDesign and enforce naming conventions, field management protocols, and data hygiene practicesMonitor data flow between HubSpot and other systems to ensure consistency and accuracyIdentify opportunities to leverage HubSpot data for advanced analytics and business intelligenceTesting & Quality AssuranceDevelop and execute comprehensive test plans for all HubSpot changes before production deploymentPerform user acceptance testing (UAT) coordination and sign-off processesCreate test scenarios covering functional, integration, and regression testingMaintain a testing environment and ensure it mirrors production configurationsDocument and track defects through resolution, working with vendors or internal teams as neededContinuous ImprovementMonitor HubSpot platform performance and identify optimization opportunitiesStay current with HubSpot product updates, new features, and best practicesConduct regular audits of workflows, automations, and data qualityFacilitate training sessions and create user guides to improve platform adoptionBenchmark our HubSpot usage against industry best practices Technical Skills3+ years of hands-on experience with HubSpot (Marketing Hub, Sales Hub, and/or Service Hub)Strong understanding of CRM architecture, data models, and integration patternsExperience with workflow automation, lead scoring, and attribution modellingProficiency in data analysis and visualization toolsWorking knowledge of APIs, webhooks, and middleware platformsHubSpot certifications preferred (Administrator, Implementation, Solutions Partner)Business & Analytical SkillsProven experience in business process mapping and workflow documentationStrong analytical mindset with ability to translate complex business needs into technical requirementsExperience with Agile/Scrum methodologies and product ownershipExcellent problem-solving skills and attention to detailUnderstanding of marketing operations, sales processes, and customer lifecycle managementSoft SkillsOutstanding communication skills with ability to present to both technical and non-technical audiencesStrong stakeholder management experience across multiple departmentsAbility to prioritize competing demands and manage multiple projects simultaneouslySelf-motivated with ability to work independently and drive initiatives forwardDiplomatic approach to change management and conflict resolutionPreferred QualificationsExperience with SQL and data querying languagesKnowledge of GDPR, CCPA, and other data privacy regulationsFamiliarity with complementary marketing tech tools (Salesforce, Marketo, Segment, etc.)Project management certification (PMP, Prince2, or similar)Experience in SaaS or technology company environmentUnderstanding of revenue operations (RevOps) principlesSuccess MetricsReduction in system errors and data quality issuesIncreased platform adoption and user satisfaction scoresSuccessful delivery of projects on time and within scopeImprovement in lead-to-customer conversion ratesDocumented ROI from HubSpot optimizationsStakeholder satisfaction ratingsThis role offers the opportunity to shape how our organization leverages HubSpot as a strategic business platform while working at the intersection of technology, data, and business strategy. The successful candidate will have significant influence over our customer engagement capabilities and play a crucial role in driving business growth through operational excellence.ABOUT USGoGlobal is the leading professional services company to guide, establish and manage global operations with compliance and confidence. We bring the human touch to entering new markets and consolidating vendors through a single point of management. With a presence in over 140 countries on six continents and growing, we make running a global business easy. Business & Corporate Services provided: Entity Solutions: Entity establishment, Corporate secretarial & directorship services, Domicile services, Dormancy/LiquidationHR Solutions: Global recruitment, Employer of Record (EOR), Agent of Record (AOR), Global benefits, Global payroll, International HR ConsultingFinance Solutions: Accounting & Tax For more information, please visit GoGlobal.com OVERVIEWWe Measure Success by Results, Not Hours Worked No timesheets. At GoGlobal, we give you the autonomy to make decisions that create real impact. We prioritize results over hours worked, focusing on quality of outcomes rather than tracking time. As a privately owned company, we are free from the pressures of venture capital or private equity investors demanding exponential growth in unreasonable time frames. Sometimes, things just take time to do well. In our business, delivering great results is a process - and we're committed to doing it right. We are not for sale. We believe that financial success is a natural outcome of our work, not the primary goal. Unlike many investors who view money as a goal, our focus is on long-term growth and sustainable success. We are a global team, built for those who want to go further. Here's what your career at GoGlobal looks like: A company small enough for your voice to be heard meaningfully, yet large enough to make a global impactCollaborating with a diverse, global and supportive teamBuilt for the long-haul - no VC or PE pressure, just a focus on sustainable growth WHY WE ARE DIFFERENT We Make Growing Your Career Possible We operate with the benefits of a partnership without the complexities of a partnership. Our hybrid partnership-corporate model offers all employees the opportunity to become a partner, while maintaining a streamlined corporate structure so that decisions are made quickly We do not offer equity plans. As we are not for sale and are not chasing an exit, "stock options" hold little value in our business model. Instead, we provide opportunities for outstanding employees to make partner and share in the profits. We believe it's better to build lasting value than to chase a one-time payout We prioritize organic and sustainable growth. Expanding operations quickly by way of mergers and acquisitions might seem appealing, but the reality is integrating diverse cultures can be challenging. We're proud of our own culture and prefer to grow it our way We're global. We offer career opportunities across the world-whether it's new job roles or international locations English is our official language, but for many, it's our second language. We embrace this and find it rewarding communicating with colleagues from all over the world We are not a family. We operate more like a high-performing sports team where each individual's contribution is crucial to our collective success We keep things simple and collaborative. Our structure makes it easy for teams to work together across borders so we can serve our clients with global needs more effectively. Unlike big, siloed companies, we work seamlessly to handle international deals without the headaches of territorial ownership We believe in transparency and trust. Every month, we share our financials with the team so everyone knows where we stand and what's coming next. It's all about open communication, building trust and empowering every individual to be part of our journey. We don't tell you what to think - we provide the information you need to make your own informed decisions We believe flexibility drives success. Our company is built on trust, and that's why we embrace fully remote work, and hybrid options in some countries. Forget rigid office routines - it's old school! This flexibility fuels productivity, strengthens our workforce, and ensures we remain agile in a fast-changing world. Ready to take the next step in your career with us? Apply now!Kindly review the provided privacy notice (LINK) to gain a comprehensive understanding of our policies and practices governing the treatment of your Personal Data. To apply: https://weworkremotely.com/remote-jobs/goglobal-business-analyst-hubspot-product-owner