Manager, Global Customer Support
Source: Himalayas
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Collibra is seeking a Manager, Global Customer Support to lead and develop a team of Support Engineers. This role requires strong leadership, coaching skills, and the ability to drive process improvements and foster a collaborative team environment within a remote, full-time capacity.
Job Description
Join Collibra’s Customer Support team as a Manager, Global Customer Support. This pivotal role involves leading and developing a talented team of Support Engineers, fostering a strong team culture, and promoting continuous learning to drive overall success.RequirementsLead, coach, and mentor a team of Support EngineersPartner closely with Sales, Customer Engineering, and Product & Engineering teamsDevelop and implement strategies to achieve team and individual performance goalsFoster a collaborative and supportive team environmentIdentify and implement process improvementsManage all support engagement activitiesBenefitsCompetitive compensationFlexible benefits programHealth coverageTime offBonus potentialEquity for eligible rolesFlex Fund monthly stipendPension/401k plansOriginally posted on Himalayas
Full Description
Join Collibra’s Customer Support team as a Manager, Global Customer Support. This pivotal role involves leading and developing a talented team of Support Engineers, fostering a strong team culture, and promoting continuous learning to drive overall success.RequirementsLead, coach, and mentor a team of Support EngineersPartner closely with Sales, Customer Engineering, and Product & Engineering teamsDevelop and implement strategies to achieve team and individual performance goalsFoster a collaborative and supportive team environmentIdentify and implement process improvementsManage all support engagement activitiesBenefitsCompetitive compensationFlexible benefits programHealth coverageTime offBonus potentialEquity for eligible rolesFlex Fund monthly stipendPension/401k plansOriginally posted on Himalayas