Patient Liaison

Floowi connects top LATAM professionals with leading U.S. companies through remote talent solutions. Our mission is to make LATAM the world’s premier hub for growth and excellence.🌟 About our Client:A U.S.-based outpatient healthcare provider offering a broad range of services including primary care, women’s health, preventive care, mental health, and minor in-office procedures. They serve a bilingual, community-oriented patient base through an in-person clinical model with extended weekly hours.✍ Short Description:We’re seeking a Patient Liaison to support patient engagement and care coordination. This role involves contacting patients to follow up on appointments, lab work, and preventive care, ensuring care gaps are closed, and coordinating with clinical and administrative teams. The ideal candidate is detail-oriented, organized, and comfortable communicating with patients, providers, and internal staff to deliver a smooth and supportive patient experience.💰 Compensation: Competitive salary in USD🗣 Language Requirements: English (bilingual preferred)📌 Location: 100% Remote😀 Start Date: ASAP🤔 What We Offer:Full-time remote role in a fast-paced, mission-driven environmentOpportunity to support a wide range of healthcare services and community impactCollaborative team across clinical, operations, and administrative functionsChance to develop expertise in healthcare digital communication and patient engagement💼 Responsibilities:Maintain and update spreadsheets to track patients due for labs, physicals, and insurance gaps, specifically for PPO insurancesContact patients via calls or texts to close overdue labs or care gapsCoordinate with laboratories to submit lab requests and ensure timely receipt of resultsMonitor quarterly performance goals and proactively engage patients to close care gapsSchedule and support annual physical exams and preventive care servicesTrack and assist with insurance gaps to prevent delays in care deliveryScan and distribute daily incoming faxes, reports, and pharmacy requestsFollow up on medical records requests and track Diabetic self-pay patientsReport positive Quantiferon results to relevant portalsTrack radiology reports and follow up with imaging centersAdditional clerical duties as assigned✅ Qualifications (Must Haves):High school diploma or GED required; some related experience preferredStrong communication skills for interacting with patients, coworkers, and managementBasic mathematical skills to compute rates, percentages, and interpret dataAbility to read and interpret documents such as safety rules and proceduresDetail-oriented with strong organization and multitasking skillsFamiliarity with CRM and marketing tools, spreadsheets, and word processing softwareAbility to apply common-sense reasoning to routine problems🎯 Preferred Qualifications:Bilingual (English/Spanish)Experience in healthcare or patient engagement rolesKnowledge of digital marketing, email campaigns, or social media in a healthcare context🚀 Ready to help patients stay on track with their care while contributing to a mission-driven healthcare team? Apply now and make a meaningful impact.Originally posted on Himalayas

Floowi connects top LATAM professionals with leading U.S. companies through remote talent solutions. Our mission is to make LATAM the world’s premier hub for growth and excellence.🌟 About our Client:A U.S.-based outpatient healthcare provider offering a broad range of services including primary care, women’s health, preventive care, mental health, and minor in-office procedures. They serve a bilingual, community-oriented patient base through an in-person clinical model with extended weekly hours.✍ Short Description:We’re seeking a Patient Liaison to support patient engagement and care coordination. This role involves contacting patients to follow up on appointments, lab work, and preventive care, ensuring care gaps are closed, and coordinating with clinical and administrative teams. The ideal candidate is detail-oriented, organized, and comfortable communicating with patients, providers, and internal staff to deliver a smooth and supportive patient experience.💰 Compensation: Competitive salary in USD🗣 Language Requirements: English (bilingual preferred)📌 Location: 100% Remote😀 Start Date: ASAP🤔 What We Offer:Full-time remote role in a fast-paced, mission-driven environmentOpportunity to support a wide range of healthcare services and community impactCollaborative team across clinical, operations, and administrative functionsChance to develop expertise in healthcare digital communication and patient engagement💼 Responsibilities:Maintain and update spreadsheets to track patients due for labs, physicals, and insurance gaps, specifically for PPO insurancesContact patients via calls or texts to close overdue labs or care gapsCoordinate with laboratories to submit lab requests and ensure timely receipt of resultsMonitor quarterly performance goals and proactively engage patients to close care gapsSchedule and support annual physical exams and preventive care servicesTrack and assist with insurance gaps to prevent delays in care deliveryScan and distribute daily incoming faxes, reports, and pharmacy requestsFollow up on medical records requests and track Diabetic self-pay patientsReport positive Quantiferon results to relevant portalsTrack radiology reports and follow up with imaging centersAdditional clerical duties as assigned✅ Qualifications (Must Haves):High school diploma or GED required; some related experience preferredStrong communication skills for interacting with patients, coworkers, and managementBasic mathematical skills to compute rates, percentages, and interpret dataAbility to read and interpret documents such as safety rules and proceduresDetail-oriented with strong organization and multitasking skillsFamiliarity with CRM and marketing tools, spreadsheets, and word processing softwareAbility to apply common-sense reasoning to routine problems🎯 Preferred Qualifications:Bilingual (English/Spanish)Experience in healthcare or patient engagement rolesKnowledge of digital marketing, email campaigns, or social media in a healthcare context🚀 Ready to help patients stay on track with their care while contributing to a mission-driven healthcare team? Apply now and make a meaningful impact.Originally posted on Himalayas