Product Owner

Job Title: Product Owner – Marketplace (Catalogue & Operations Focus)Employment Type: ContractJob OverviewWe are looking for a highly accountable, execution-driven Product Owner to take full ownership of our Marketplace platform. This role is critical in bringing structure, governance, and operational discipline to catalogue management, pricing control, and order flow.You will be responsible for ensuring that every product listed on the platform is valid, serviceable, accurately priced, and aligned with business rules. This role requires a hands-on problem solver who can identify gaps, enforce processes, and drive measurable improvements across the marketplace ecosystem.ResponsibilityMarketplace OwnershipOwn the Marketplace platform end-to-end, including catalogue, pricing, availability, and operationsAct as the single point of accountability for all marketplace-related issues and performanceDrive platform reliability, accuracy, and business alignmentCatalogue Governance & CleanupAudit and eliminate duplicate, irrelevant, or non-serviceable product listingsDefine and enforce catalogue quality standards and governance frameworksImplement structured workflows for product onboarding and approvalsEnsure ongoing catalogue hygiene and consistency at scalePricing & Availability ControlEnsure all product pricing is accurate, approved, and visible only where applicableEnforce strict controls to prevent incorrect or unauthorized pricingAlign product availability with real-time inventory and fulfillment capabilitiesEliminate listings that cannot be fulfilled or are out of stockProcess & Policy ImplementationEstablish and standardize SOPs for:Product listing and onboardingPricing updates and approvalsOrder validation and processingCatalogue modificationsDrive compliance across teams; eliminate ad-hoc or unstructured updatesIntroduce scalable, repeatable processes that improve efficiency and controlOrder Flow & Customer ExperienceReduce and eliminate order cancellations caused by invalid or incorrect listingsEnsure alignment with PO-based ordering and business rulesPartner with Sales, Operations, and Finance to streamline order workflowsImprove customer experience by ensuring only valid and actionable orders are processedCross-Functional CollaborationWork closely with Engineering to drive platform fixes, enhancements, and automationPartner with Sales and Operations to validate workflows and enforce governanceCollaborate with Finance to ensure compliance with payment and ordering policiesAct as the bridge between business stakeholders and technical teamsMonitoring & ReportingDefine and track key performance metrics, including:Invalid orders and cancellation ratesCatalogue accuracy and hygieneProduct availability compliancePublish regular reports with insights, root cause analysis, and action plansContinuously identify improvement opportunities and drive executionMust-Have5–10+ years of experience in Product Ownership, Marketplace, or E-commerce platformsStrong expertise in catalogue management and product governanceSolid technical understanding (APIs, backend systems, workflows, SaaS platforms)Proven track record of fixing broken processes and implementing scalable structuresStrong ownership mindset with a focus on outcomes, not coordinationGood to HaveExperience with B2B marketplaces or IT commerce platformsExposure to inventory-linked or supply chain-integrated systemsExperience working with distributed/global teamsWhat Makes You a FitYou take initiative and act without needing repeated directionYou are decisive and comfortable making judgment calls in ambiguous situationsYou are process-driven with strong attention to detailYou thrive in fixing inefficiencies and bringing structure to unorganized systemsYou take full accountability for outcomes and follow through on executionCurrent Challenges You Will SolveMarketplace contains invalid, duplicate, and unnecessary product listingsPricing inconsistencies are leading to incorrect and non-compliant ordersOrders are being placed for products that are not available or serviceableLack of ownership and governance in catalogue updates and workflowsGaps between defined processes and actual executionOriginally posted on Himalayas

Job Title: Product Owner – Marketplace (Catalogue & Operations Focus)Employment Type: ContractJob OverviewWe are looking for a highly accountable, execution-driven Product Owner to take full ownership of our Marketplace platform. This role is critical in bringing structure, governance, and operational discipline to catalogue management, pricing control, and order flow.You will be responsible for ensuring that every product listed on the platform is valid, serviceable, accurately priced, and aligned with business rules. This role requires a hands-on problem solver who can identify gaps, enforce processes, and drive measurable improvements across the marketplace ecosystem.ResponsibilityMarketplace OwnershipOwn the Marketplace platform end-to-end, including catalogue, pricing, availability, and operationsAct as the single point of accountability for all marketplace-related issues and performanceDrive platform reliability, accuracy, and business alignmentCatalogue Governance & CleanupAudit and eliminate duplicate, irrelevant, or non-serviceable product listingsDefine and enforce catalogue quality standards and governance frameworksImplement structured workflows for product onboarding and approvalsEnsure ongoing catalogue hygiene and consistency at scalePricing & Availability ControlEnsure all product pricing is accurate, approved, and visible only where applicableEnforce strict controls to prevent incorrect or unauthorized pricingAlign product availability with real-time inventory and fulfillment capabilitiesEliminate listings that cannot be fulfilled or are out of stockProcess & Policy ImplementationEstablish and standardize SOPs for:Product listing and onboardingPricing updates and approvalsOrder validation and processingCatalogue modificationsDrive compliance across teams; eliminate ad-hoc or unstructured updatesIntroduce scalable, repeatable processes that improve efficiency and controlOrder Flow & Customer ExperienceReduce and eliminate order cancellations caused by invalid or incorrect listingsEnsure alignment with PO-based ordering and business rulesPartner with Sales, Operations, and Finance to streamline order workflowsImprove customer experience by ensuring only valid and actionable orders are processedCross-Functional CollaborationWork closely with Engineering to drive platform fixes, enhancements, and automationPartner with Sales and Operations to validate workflows and enforce governanceCollaborate with Finance to ensure compliance with payment and ordering policiesAct as the bridge between business stakeholders and technical teamsMonitoring & ReportingDefine and track key performance metrics, including:Invalid orders and cancellation ratesCatalogue accuracy and hygieneProduct availability compliancePublish regular reports with insights, root cause analysis, and action plansContinuously identify improvement opportunities and drive executionMust-Have5–10+ years of experience in Product Ownership, Marketplace, or E-commerce platformsStrong expertise in catalogue management and product governanceSolid technical understanding (APIs, backend systems, workflows, SaaS platforms)Proven track record of fixing broken processes and implementing scalable structuresStrong ownership mindset with a focus on outcomes, not coordinationGood to HaveExperience with B2B marketplaces or IT commerce platformsExposure to inventory-linked or supply chain-integrated systemsExperience working with distributed/global teamsWhat Makes You a FitYou take initiative and act without needing repeated directionYou are decisive and comfortable making judgment calls in ambiguous situationsYou are process-driven with strong attention to detailYou thrive in fixing inefficiencies and bringing structure to unorganized systemsYou take full accountability for outcomes and follow through on executionCurrent Challenges You Will SolveMarketplace contains invalid, duplicate, and unnecessary product listingsPricing inconsistencies are leading to incorrect and non-compliant ordersOrders are being placed for products that are not available or serviceableLack of ownership and governance in catalogue updates and workflowsGaps between defined processes and actual executionOriginally posted on Himalayas