PT Customer Support Specialist - Work From Home
Source: Himalayas
AI Summary Powered by Gemini
Cluely is hiring a remote Customer Support Specialist to monitor and respond to customer tickets, assess inquiries, handle refunds, and identify technical issues. This role offers $25 per hour plus bonuses and is an excellent opportunity to join a customer-focused team from anywhere in the U.S.
Job Description
[Customer Service / Remote] - Anywhere in U.S. / $25 per hour + bonuses - As a Customer Support Specialist at Cluely, you will: Monitor and respond to all incoming customer support tickets through Intercom during your shift, maintaining our commitment to responsive, helpful service; Assess each customer inquiry and determine the appropriate course of action; Handle refund requests efficiently through Stripe when appropriate, ensuring customers have a smooth experience even when things don't work out; Identify technical issues that require engineering attention and communicate them clearly to our development team...Hiring Immediately >>Originally posted on Himalayas
Full Description
[Customer Service / Remote] - Anywhere in U.S. / $25 per hour + bonuses - As a Customer Support Specialist at Cluely, you will: Monitor and respond to all incoming customer support tickets through Intercom during your shift, maintaining our commitment to responsive, helpful service; Assess each customer inquiry and determine the appropriate course of action; Handle refund requests efficiently through Stripe when appropriate, ensuring customers have a smooth experience even when things don't work out; Identify technical issues that require engineering attention and communicate them clearly to our development team...Hiring Immediately >>Originally posted on Himalayas