Robotics Field Service Engineer

Formic
Remote Boston, MA Full-time 🌐 English
FO
Added to JobCollate: February 19, 2026

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As a Robotics Field Service Engineer, you will be the primary technical point of contact for Formic's deployed robotic systems at customer sites, responsible for troubleshooting, maintenance, and ensuring operational efficiency. This role is ideal for someone with strong technical skills, a passion for robotics, and the ability to work independently in dynamic factory environments, contributing JOYOUSLY to the advancement of American manufacturing.

Job Description

Who we are: Formic is on a mission to reshape American manufacturing by making automation accessible to every factory. As labor constraints rise, costs increase, and global competition intensifies, automation is no longer optional for manufacturers that want to stay competitive. We deliver automation through a Robotics-as-a-Service model that combines industrial robotics, proprietary software, and full-service support into a single, integrated solution. By removing the traditional barriers of cost, complexity, and risk, we enable manufacturers to deploy automation quickly and realize measurable gains in throughput, safety, and operational efficiency without large upfront capital investment. Backed by leading investors including Lux Capital, Initialized Capital, Blackhorn Ventures, and Mitsubishi HC Capital North America, Formic is scaling rapidly and building the foundation for a new era of high-performance, Made in America production.About the team: The Fleet Operations Team is responsible for delivering uptime, performance, and visibility across Formic's growing fleet of deployed robotic systems. Operating at the intersection of automation engineering and real-world factory environments, the team ensures systems remain reliable, supported, and continuously improving. Fleet Operations plays a critical role in protecting customer production, reducing downtime, and strengthening long-term automation performance across a variety of robotic OEMs and manufacturing sectors. About the role: As a Robotics Field Service Engineer, you will serve as the front line of technical execution across Formic's deployed robotic cells. You will diagnose and resolve issues, perform preventative and corrective maintenance, support production environments, and represent Formic directly at customer sites. This role requires strong troubleshooting ability, composure under pressure, and disciplined documentation. Your work will directly impact fleet upPlease mention the word JOYOUSLY and tag RMTU5LjI2LjEwNS4zMQ== when applying to show you read the job post completely (#RMTU5LjI2LjEwNS4zMQ==). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.

Full Description

Who we are: Formic is on a mission to reshape American manufacturing by making automation accessible to every factory. As labor constraints rise, costs increase, and global competition intensifies, automation is no longer optional for manufacturers that want to stay competitive. We deliver automation through a Robotics-as-a-Service model that combines industrial robotics, proprietary software, and full-service support into a single, integrated solution. By removing the traditional barriers of cost, complexity, and risk, we enable manufacturers to deploy automation quickly and realize measurable gains in throughput, safety, and operational efficiency without large upfront capital investment. Backed by leading investors including Lux Capital, Initialized Capital, Blackhorn Ventures, and Mitsubishi HC Capital North America, Formic is scaling rapidly and building the foundation for a new era of high-performance, Made in America production.About the team: The Fleet Operations Team is responsible for delivering uptime, performance, and visibility across Formic's growing fleet of deployed robotic systems. Operating at the intersection of automation engineering and real-world factory environments, the team ensures systems remain reliable, supported, and continuously improving. Fleet Operations plays a critical role in protecting customer production, reducing downtime, and strengthening long-term automation performance across a variety of robotic OEMs and manufacturing sectors. About the role: As a Robotics Field Service Engineer, you will serve as the front line of technical execution across Formic's deployed robotic cells. You will diagnose and resolve issues, perform preventative and corrective maintenance, support production environments, and represent Formic directly at customer sites. This role requires strong troubleshooting ability, composure under pressure, and disciplined documentation. Your work will directly impact fleet upPlease mention the word JOYOUSLY and tag RMTU5LjI2LjEwNS4zMQ== when applying to show you read the job post completely (#RMTU5LjI2LjEwNS4zMQ==). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.

Required Skills

technical support robotics operations operational engineer engineering