Sales Development Representative (SDR) - Virtual Assistant

This is a remote position.Virtual Rockstar is hiring a Sales Development Representative (SDR) - Virtual Assistant on behalf of a US-based physical therapy practice.This role is primarily an SDR / setter position focused on engaging new leads, handling inbound calls, and booking evaluations. The ideal candidate is confident on the phone, has sales experience, and can communicate with empathy while guiding prospects through the booking process.This position serves as the first point of contact for prospective patients and plays a critical role in converting leads into scheduled evaluations.About Our ClientOur client is a US-based physical therapy practice that works with active adults and athletes seeking personalized, one-on-one care. Their services focus on helping patients reduce pain, address root causes of movement issues, and return to daily activities or athletic performance through customized treatment plans. Clear communication and patient trust are central to how the practice operates, especially during initial outreach and scheduling.ResponsibilitiesSDR & Lead Engagement (Primary Focus)Makeoutbound calls to leads who have reached out to the clinicAnswer inbound calls and respond promptly to inquiriesBook evaluations by working leads through an established sales scriptFollow up with new and existing leads across multiple touchpoints to maximize conversionAddress common questions and objections while guiding leads toward booking an evaluationScheduling & Client SupportReschedule current clientsas neededSchedule and confirm evaluations accuratelyEnsure booked evaluations are properly documented and handed off to the clinic teamCommunication & CRM ManagementManage all lead and client communication through GoHighLevelTrack call outcomes, lead status, and follow-ups accurately in the CRMUse the sales script as a guide while adapting tone and messaging based on the conversationTools & Systems UsedGoHighLevelPT EverywhereVoxerGoogle WorkspaceRequirementsSales or SDR experience requiredExperience handling outbound and inbound callsComfortable booking appointments or evaluationsStrong sales communication skills without sounding robotic or scriptedHigh level of empathy and ability to adjust tone for sensitive conversationsConfident guiding prospects through the sales processProficient with GoHighLevel and booking software, with the ability to adapt quicklyBenefitsCompetitive salary commensurate with experienceOpportunity to work closely with a growing healthcare practiceClear ownership of the lead-to-booking processMeaningful work helping patients take the first step toward careOriginally posted on Himalayas

This is a remote position.Virtual Rockstar is hiring a Sales Development Representative (SDR) - Virtual Assistant on behalf of a US-based physical therapy practice.This role is primarily an SDR / setter position focused on engaging new leads, handling inbound calls, and booking evaluations. The ideal candidate is confident on the phone, has sales experience, and can communicate with empathy while guiding prospects through the booking process.This position serves as the first point of contact for prospective patients and plays a critical role in converting leads into scheduled evaluations.About Our ClientOur client is a US-based physical therapy practice that works with active adults and athletes seeking personalized, one-on-one care. Their services focus on helping patients reduce pain, address root causes of movement issues, and return to daily activities or athletic performance through customized treatment plans. Clear communication and patient trust are central to how the practice operates, especially during initial outreach and scheduling.ResponsibilitiesSDR & Lead Engagement (Primary Focus)Makeoutbound calls to leads who have reached out to the clinicAnswer inbound calls and respond promptly to inquiriesBook evaluations by working leads through an established sales scriptFollow up with new and existing leads across multiple touchpoints to maximize conversionAddress common questions and objections while guiding leads toward booking an evaluationScheduling & Client SupportReschedule current clientsas neededSchedule and confirm evaluations accuratelyEnsure booked evaluations are properly documented and handed off to the clinic teamCommunication & CRM ManagementManage all lead and client communication through GoHighLevelTrack call outcomes, lead status, and follow-ups accurately in the CRMUse the sales script as a guide while adapting tone and messaging based on the conversationTools & Systems UsedGoHighLevelPT EverywhereVoxerGoogle WorkspaceRequirementsSales or SDR experience requiredExperience handling outbound and inbound callsComfortable booking appointments or evaluationsStrong sales communication skills without sounding robotic or scriptedHigh level of empathy and ability to adjust tone for sensitive conversationsConfident guiding prospects through the sales processProficient with GoHighLevel and booking software, with the ability to adapt quicklyBenefitsCompetitive salary commensurate with experienceOpportunity to work closely with a growing healthcare practiceClear ownership of the lead-to-booking processMeaningful work helping patients take the first step toward careOriginally posted on Himalayas