Sales Development Representative
Source: RemoteOK
AI Summary Powered by Gemini
This role is for a Sales Development Representative at Stress Free Auto Care, focused on converting inbound and outbound calls into service appointments for warm leads and existing customers. The ideal candidate will have strong sales and customer service skills, be comfortable with high call volumes, and aim to upsell and cross-sell services while building customer trust.
Job Description
Join the Team at Stress-Free Auto Care: Where Your Skills and Passion Drive Success!Stress Free Auto Care is redefining the auto repair experience by delivering exceptional service with honesty, transparency, and convenience. Our mission is simple: make auto care a stress-free, trustworthy experience for everyone. Join us on this exciting journey and play a pivotal role in reshaping the automotive service industry!About the RoleAt Stress Free Auto Care, we're redefining the automotive service experience by blending VIP-level customer service with high-impact sales results. We're seeking sales-driven customer service professionals who can confidently handle 75â100 inbound/outbound calls per day, meet KPIs, and close service appointments. You won't be cold calling strangersâthese are warm leads and current customersâyour job is to build trust, uncover needs, and secure the appointment while maximizing upsell and cross-sell opportunities.What You'll DoConvert inbound and outbound calls into confirmed vehicle service appointments.Achieve and exceed KPIs for conversion rates, upsells, cross-sells, and revenue goals.Recommend additional repairs, maintenance packages, and service upgrades that benefit the customer.Provide VIP white glove customer service, ensuring every interaction builds trust and loyalty.Communicate clearly with customers about services, timelines, and costs.Please mention the word FLATTERINGLY and tag RODguMTk4Ljk5LjE0Mw== when applying to show you read the job post completely (#RODguMTk4Ljk5LjE0Mw==). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.
Full Description
Join the Team at Stress-Free Auto Care: Where Your Skills and Passion Drive Success!Stress Free Auto Care is redefining the auto repair experience by delivering exceptional service with honesty, transparency, and convenience. Our mission is simple: make auto care a stress-free, trustworthy experience for everyone. Join us on this exciting journey and play a pivotal role in reshaping the automotive service industry!About the RoleAt Stress Free Auto Care, we're redefining the automotive service experience by blending VIP-level customer service with high-impact sales results. We're seeking sales-driven customer service professionals who can confidently handle 75â100 inbound/outbound calls per day, meet KPIs, and close service appointments. You won't be cold calling strangersâthese are warm leads and current customersâyour job is to build trust, uncover needs, and secure the appointment while maximizing upsell and cross-sell opportunities.What You'll DoConvert inbound and outbound calls into confirmed vehicle service appointments.Achieve and exceed KPIs for conversion rates, upsells, cross-sells, and revenue goals.Recommend additional repairs, maintenance packages, and service upgrades that benefit the customer.Provide VIP white glove customer service, ensuring every interaction builds trust and loyalty.Communicate clearly with customers about services, timelines, and costs.Please mention the word FLATTERINGLY and tag RODguMTk4Ljk5LjE0Mw== when applying to show you read the job post completely (#RODguMTk4Ljk5LjE0Mw==). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.