Senior IT Support Engineer

Deel
Remote Philippines Full-time 🌐 English
DE
Experience: Senior
Added to JobCollate: February 15, 2026

AI Summary Powered by Gemini

Deel is seeking a Senior IT Support Engineer to provide round-the-clock support for their SaaS solutions. The role involves building and enhancing IT device management and support services, providing technical assistance to sales and customers, and deploying/configuring devices. This is an interesting opportunity to join a pioneering tech startup and contribute to global customer support.

Job Description

Deel is a pioneering tech startup that offers SaaS solutions for IT equipment deployment and lifecycle management. We're scaling up our IT offering to provide dedicated, round-the-clock support to our customers. We're looking for a Senior IT Support Engineer to join our expert team of subject matter experts.RequirementsWork as part of an expert team of subject matter experts to help achieve device and IT services growth objectives.Build, develop, and enhance the Deel IT device management services for sale to a global customer base as well as our IT support services offering.Provide technical support for our Sales team and customer base.Deploy, configure, and refresh devices for Deel IT.Work methodically and prioritize well to ensure timelines are met and milestones are reached.BenefitsStock grant opportunities dependent on your role, employment status and locationAdditional perks and benefits based on your employment status and countryThe flexibility of remote work, including optional WeWork accessOriginally posted on Himalayas

Full Description

Deel is a pioneering tech startup that offers SaaS solutions for IT equipment deployment and lifecycle management. We're scaling up our IT offering to provide dedicated, round-the-clock support to our customers. We're looking for a Senior IT Support Engineer to join our expert team of subject matter experts.RequirementsWork as part of an expert team of subject matter experts to help achieve device and IT services growth objectives.Build, develop, and enhance the Deel IT device management services for sale to a global customer base as well as our IT support services offering.Provide technical support for our Sales team and customer base.Deploy, configure, and refresh devices for Deel IT.Work methodically and prioritize well to ensure timelines are met and milestones are reached.BenefitsStock grant opportunities dependent on your role, employment status and locationAdditional perks and benefits based on your employment status and countryThe flexibility of remote work, including optional WeWork accessOriginally posted on Himalayas

Required Skills

Senior-IT-Support-Specialist IT-Support-Engineer Senior-Support-Engineer Senior-Technical-Support-Engineer Senior-IT-Engineer Senior-Help-Desk-Engineer Senior-IT-Operations-Engineer