Senior Support Engineer (M/F/X), AWS Monetization @ Amazon Web Services Development Center Germany GmbH [60.000 - 100.000 €]

Salary: 60.000 - 100.000 € per year Requirements: Bachelors degree or equivalent Experience using Microsoft Excel to manipulate and analyze data Working knowledge of SQL 8 years of relevant work experience in sales operations Masters degree or equivalent (preferred) Program Management experience (preferred) Responsibilities: Work with AWS customers to address billing issues and gather valuable feedback Support monthly billing processes between multiple external and internal AWS teams by auditing

Salary: 60.000 - 100.000 € per year Requirements: Bachelors degree or equivalent Experience using Microsoft Excel to manipulate and analyze data Working knowledge of SQL 8 years of relevant work experience in sales operations Masters degree or equivalent (preferred) Program Management experience (preferred) Responsibilities: Work with AWS customers to address billing issues and gather valuable feedback Support monthly billing processes between multiple external and internal AWS teams by auditing billing data, providing data management, and discount calculations Proactively identify and implement operational improvements, enhancements, and system customizations that meet business requirements Actively seek solutions to business/customer needs and suggest innovative solutions on behalf of the customer experience Support projects and ensure successful execution in an interdisciplinary environment, partnering with business leaders and team members, including Account Managers, Technology partners, and Service teams, to deliver on billing objectives of timeliness and accuracy Support recurring and ad hoc reporting for various internal/external stakeholders Technologies: AWS Cloud Excel Support SQL AI Cryptography EC2 IoT Machine Learning Security Web More: At AWS, we pride ourselves on our innovative cloud services, including advanced technologies and a commitment to customer happiness. We offer a flexible work environment designed to promote work-life balance, along with opportunities for mentorship and career growth. Our diverse culture is reinforced by numerous employee-led affinity groups, fostering inclusion and collaboration. We are dedicated to continuous improvement and innovation, making us a great place to develop your career. last updated 5 week of 2026