Team Lead, Project Management
Source: Himalayas
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Quince is seeking a remote Team Lead for Project Management to guide a team of US-based Project Managers in delivering exceptional B2B order management. The role requires strong people and process leadership, with a focus on driving team performance, fostering accountability, and collaborating cross-functionally to enhance customer experiences.
Job Description
Quince is seeking a Team Lead, Project Management to lead a team of US-based Project Managers focused on delivering best-in-class project management of B2B orders. The ideal candidate is a people and process leader with a passion for delivering exceptional customer experiences and building high-performing teams.RequirementsManage a team of US-based Project Managers focused on delivering best-in-class project management of B2B orders.Drive team performance and KPIs (On Time Delivery, Quality Assurance, Response Time, Escalation Management) and implement action plans for continuous improvement.Create a culture of ownership, growth, and accountability through regular coaching, feedback, and performance reviews.Collaborate cross-functionally with product, logistics, and marketing to address customer pain points and provide insights to drive improvements.Assist with hiring, onboarding, and ongoing training to ensure readiness and alignment with Quince values.BenefitsCompetitive payBonus and equity may be provided for eligible rolesHealth benefitsOther benefitsOriginally posted on Himalayas
Full Description
Quince is seeking a Team Lead, Project Management to lead a team of US-based Project Managers focused on delivering best-in-class project management of B2B orders. The ideal candidate is a people and process leader with a passion for delivering exceptional customer experiences and building high-performing teams.RequirementsManage a team of US-based Project Managers focused on delivering best-in-class project management of B2B orders.Drive team performance and KPIs (On Time Delivery, Quality Assurance, Response Time, Escalation Management) and implement action plans for continuous improvement.Create a culture of ownership, growth, and accountability through regular coaching, feedback, and performance reviews.Collaborate cross-functionally with product, logistics, and marketing to address customer pain points and provide insights to drive improvements.Assist with hiring, onboarding, and ongoing training to ensure readiness and alignment with Quince values.BenefitsCompetitive payBonus and equity may be provided for eligible rolesHealth benefitsOther benefitsOriginally posted on Himalayas