Technical Account Manager
Source: Himalayas
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Rossum is seeking a Technical Account Manager to ensure the technical success and satisfaction of their enterprise customers. Key requirements include 5+ years in customer-facing technical roles, experience with APIs and integrations, and strong stakeholder management skills. This role offers remote work, a generous vacation policy, stock options, and a budget for personal development.
Job Description
We’re looking for a Technical Account Manager to join our Customer Experience team and ensure the technical success and long-term satisfaction of Rossum’s top-tier enterprise customers.Requirements5+ years in customer-facing technical roles, ideally in B2B SaaS.Strong track record in solving technical challenges and driving customer success.Experience in Business Process Mapping and Technical Requirements Gathering.Hands-on skills with APIs, JSON, web applications, and system integrations.Excellent communication and enterprise stakeholder management skills.Adaptable, quick to learn, and highly collaborative.BenefitsMin. 5 weeks of vacation5 sick daysExtra 2 weeks of paternity leaveStock options (ESOP) – share in Rossum’s long-term successBudget for personal development, education, and language coursesHigh-end tech (MacBook, external monitor, keyboard of your choice)Team offsites, regular meetups, and a friendly, ambitious teamOriginally posted on Himalayas
Full Description
We’re looking for a Technical Account Manager to join our Customer Experience team and ensure the technical success and long-term satisfaction of Rossum’s top-tier enterprise customers.Requirements5+ years in customer-facing technical roles, ideally in B2B SaaS.Strong track record in solving technical challenges and driving customer success.Experience in Business Process Mapping and Technical Requirements Gathering.Hands-on skills with APIs, JSON, web applications, and system integrations.Excellent communication and enterprise stakeholder management skills.Adaptable, quick to learn, and highly collaborative.BenefitsMin. 5 weeks of vacation5 sick daysExtra 2 weeks of paternity leaveStock options (ESOP) – share in Rossum’s long-term successBudget for personal development, education, and language coursesHigh-end tech (MacBook, external monitor, keyboard of your choice)Team offsites, regular meetups, and a friendly, ambitious teamOriginally posted on Himalayas