User Researcher

About the jobAt Wealth Wizards, we believe everyone deserves access to high-qualityfinancial guidance and advice. Since 2009, we've been using technology tomake financial advice affordable, accessible, and understandable.Our mission goes beyond day-to-day money management — we're committedto helping people plan for their retirement and secure their financialwellbeing in later life. Now, we're rethinking how personalised advice isdelivered, and we're looking for a User Researcher to help us understand thepeople we're designing for and ensure their needs sit at the heart of what webuild.This is an opportunity to grow into a research role within a team thatgenuinely values the craft, contributing to how research is practised across thebusiness.The roleAs a User Researcher at Wealth Wizards, you'll join our design team andconduct research across our product portfolio spanning Targeted Support,equity release, retirement planning, and coaching. The areas you focus on willshift based on the needs of the business, so this is a role for someonecomfortable working across different product contexts and audiences.You'll work closely with the wider product team across the business whocurrently don't have the research input they need.Alongside delivering research, you'll play an active part in the operationalfoundations that make research scalable - helping maintain our repository,our tooling, and the practices that allow research to compound over time.You'll also help democratise research across the business, supportingcolleagues in other teams to run their own studies with methodological rigour.Key ResponsibilitiesYou'll be expected to:Conduct qualitative and quantitative research across the product portfolio - user interviews, usability testing, surveys, and other appropriate methods.Support teams with their research needs across different product areas, adapting to shifting priorities as the business requires.Maintain methodological rigour across whatever method you're using, ensuring research is free from bias and produces evidence that holds up to scrutiny - including in a regulated financial services context.Feed findings back into our central research repository, helping build a shared, searchable knowledge base that grows in value over time.Support the operational side of research - creating and maintaining test scripts, keeping Dovetail well-organised, and helping evolve the tooling and practices the wider team relies on.Help democratise research by supporting colleagues across the business to run their own studies - whether that's surveys, interviews, or interpreting findings - in a way that's methodologically sound.Communicate findings clearly and confidently, making research accessible to audiences who aren't researchers themselves, including senior stakeholders.Contribute to a culture of openness, curiosity, and continuous improvement within the design team and the wider organisation.Skills, Knowledge & ExpertiseWhat we're looking for:Solid, demonstrable research skills across both qualitative and quantitative methods.Genuine curiosity - someone who wants to understand the "why" behind user behaviour and business decisions.Strong communication skills, with the ability to articulate findings clearly and make research land with non-research audiences.Confidence working with and presenting to stakeholders at all levels, including senior colleagues. This is a regulated financial services environment, and the ability to navigate those conversations with credibility matters.A collaborative mindset, comfortable working alongside designers, product managers, and engineers.A genuine interest in improving people's financial wellbeing.Job BenefitsOur BenefitsFlexible workingWe prioritise a sustainable work/life balanceWe have a collaborative learning culture that promotes psychological safety25 days annual leave plus every bank holidayCompany pension (up to 10% employer contribution)Company performance based Bonus schemePaid day off to celebrate your birthdayAdditional holiday purchase (up to 5 days per year)Additional holidays for length of service (up to 3 days)Private medical insuranceDental and health cash plansEnhanced parental leave and payDiscounts on gym membership and health screeningEmployee assistance programmeLife assurance of 4x basic salary£500 pension advice per year6 paid days per year for self development£500 individual training budget per yearProfessional memberships fundedSalary sacrifice car schemeCycle, Home & Tech schemePlease note: Candidates must be currently located in the UK and possess full rights to work in the UK. Unfortunately, we are unable to provide sponsorship or consider applications from individuals outside of the UK for this role.Originally posted on Himalayas

About the jobAt Wealth Wizards, we believe everyone deserves access to high-qualityfinancial guidance and advice. Since 2009, we've been using technology tomake financial advice affordable, accessible, and understandable.Our mission goes beyond day-to-day money management — we're committedto helping people plan for their retirement and secure their financialwellbeing in later life. Now, we're rethinking how personalised advice isdelivered, and we're looking for a User Researcher to help us understand thepeople we're designing for and ensure their needs sit at the heart of what webuild.This is an opportunity to grow into a research role within a team thatgenuinely values the craft, contributing to how research is practised across thebusiness.The roleAs a User Researcher at Wealth Wizards, you'll join our design team andconduct research across our product portfolio spanning Targeted Support,equity release, retirement planning, and coaching. The areas you focus on willshift based on the needs of the business, so this is a role for someonecomfortable working across different product contexts and audiences.You'll work closely with the wider product team across the business whocurrently don't have the research input they need.Alongside delivering research, you'll play an active part in the operationalfoundations that make research scalable - helping maintain our repository,our tooling, and the practices that allow research to compound over time.You'll also help democratise research across the business, supportingcolleagues in other teams to run their own studies with methodological rigour.Key ResponsibilitiesYou'll be expected to:Conduct qualitative and quantitative research across the product portfolio - user interviews, usability testing, surveys, and other appropriate methods.Support teams with their research needs across different product areas, adapting to shifting priorities as the business requires.Maintain methodological rigour across whatever method you're using, ensuring research is free from bias and produces evidence that holds up to scrutiny - including in a regulated financial services context.Feed findings back into our central research repository, helping build a shared, searchable knowledge base that grows in value over time.Support the operational side of research - creating and maintaining test scripts, keeping Dovetail well-organised, and helping evolve the tooling and practices the wider team relies on.Help democratise research by supporting colleagues across the business to run their own studies - whether that's surveys, interviews, or interpreting findings - in a way that's methodologically sound.Communicate findings clearly and confidently, making research accessible to audiences who aren't researchers themselves, including senior stakeholders.Contribute to a culture of openness, curiosity, and continuous improvement within the design team and the wider organisation.Skills, Knowledge & ExpertiseWhat we're looking for:Solid, demonstrable research skills across both qualitative and quantitative methods.Genuine curiosity - someone who wants to understand the "why" behind user behaviour and business decisions.Strong communication skills, with the ability to articulate findings clearly and make research land with non-research audiences.Confidence working with and presenting to stakeholders at all levels, including senior colleagues. This is a regulated financial services environment, and the ability to navigate those conversations with credibility matters.A collaborative mindset, comfortable working alongside designers, product managers, and engineers.A genuine interest in improving people's financial wellbeing.Job BenefitsOur BenefitsFlexible workingWe prioritise a sustainable work/life balanceWe have a collaborative learning culture that promotes psychological safety25 days annual leave plus every bank holidayCompany pension (up to 10% employer contribution)Company performance based Bonus schemePaid day off to celebrate your birthdayAdditional holiday purchase (up to 5 days per year)Additional holidays for length of service (up to 3 days)Private medical insuranceDental and health cash plansEnhanced parental leave and payDiscounts on gym membership and health screeningEmployee assistance programmeLife assurance of 4x basic salary£500 pension advice per year6 paid days per year for self development£500 individual training budget per yearProfessional memberships fundedSalary sacrifice car schemeCycle, Home & Tech schemePlease note: Candidates must be currently located in the UK and possess full rights to work in the UK. Unfortunately, we are unable to provide sponsorship or consider applications from individuals outside of the UK for this role.Originally posted on Himalayas