WVSU: FULLY REMOTE CSR JOB - LIVE CHAT ASSISTANT WANTED - TRAINING INCLUDED
Source: We Work Remotely
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This role involves managing real-time online communications via the university's website and digital platforms. It is an accessible opportunity for candidates as it includes provided training and offers a fully remote work environment.
Job Description
Headquarters: WEST VIRGINIA URL: http://wvstateu.edu As a Live Chat Operator, you will manage real-time online conversations via the school’s website and platforms, ensur
Full Description
Headquarters: WEST VIRGINIA URL: http://wvstateu.edu As a Live Chat Operator, you will manage real-time online conversations via the school’s website and platforms, ensuring a warm, helpful, and professional digital presence. You'll play a vital role in providing accurate information, answering questions, and directing inquiries to the appropriate departments. This position requires strong written communication skills and a positive, team-oriented attitude.ResponsibilitiesRespond promptly and professionally to live chat messages on our websiteAnswer general questions about school programs, admissions, campus life, and eventsProvide accurate information and direct complex inquiries to the appropriate departmentsMaintain a friendly, helpful, and inclusive tone in all written communicationLog conversations and frequently asked questions for internal team useCollaborate with the Communications and Admissions teams to stay updated on current events and messagingEnsure a warm and professional digital presence during all interactionsStay organized and manage multiple conversations simultaneouslyLearn and adapt to new software tools as required To apply: https://weworkremotely.com/remote-jobs/wvsu-fully-remote-csr-job-live-chat-assistant-wanted-training-included