Account Manager - Reimbursement Accounts
Source: Himalayas
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This role involves managing client accounts for HealthEquity, focusing on building trust, resolving issues, and educating clients on their systems. The position requires strong customer service skills and at least 5 years of experience in benefits/financial services or B2B service. It's an interesting opportunity to work remotely in the healthcare benefits sector.
Job Description
As an Account Manager, you will be the primary point of contact for assigned client accounts, managing inquiries, building trust, and resolving client issues. You will also lead regular client meetings, oversee file processing, and educate clients on HealthEquity's systems and tools.RequirementsHigh School Diploma / Bachelor's Degree5+ years experience in benefits/financial services roles or direct business to business service experienceStrong customer service orientationAbility to communicate, present, and influence effectivelyBenefitsMedical, dental, and visionHSA contribution and matchDependent care FSA matchUncapped paid time offPaid parental leave401(k) matchPersonal and healthcare financial literacy programsOngoing education & tuition assistanceGym and fitness reimbursementWellness program incentivesOriginally posted on Himalayas
Full Description
As an Account Manager, you will be the primary point of contact for assigned client accounts, managing inquiries, building trust, and resolving client issues. You will also lead regular client meetings, oversee file processing, and educate clients on HealthEquity's systems and tools.RequirementsHigh School Diploma / Bachelor's Degree5+ years experience in benefits/financial services roles or direct business to business service experienceStrong customer service orientationAbility to communicate, present, and influence effectivelyBenefitsMedical, dental, and visionHSA contribution and matchDependent care FSA matchUncapped paid time offPaid parental leave401(k) matchPersonal and healthcare financial literacy programsOngoing education & tuition assistanceGym and fitness reimbursementWellness program incentivesOriginally posted on Himalayas