Client Service Representative - Work From Home

Who We AreFor decades, we’ve partnered with unions, credit unions, and associations across Canada to deliver reliable permanent benefits to their members. Our purpose is simple: to protect working families and their children by ensuring they have access to the security and support they need. As we continue to grow, we’re looking for motivated individuals who want more than just a job — a career that makes a difference.The RoleWe’re seeking entry-level representatives to connect with members, walk them through their benefit options, and provide ongoing service and support. This opportunity is perfect for those who value collaboration, clear communication, and professional development in a flexible, people-focused environment.What You’ll DoHost virtual appointments (via Zoom/phone) to review benefit programs with membersWork with teammates to achieve shared performance goalsAnswer questions, resolve concerns, and maintain strong client relationshipsEnsure accuracy in documentation and record-keepingContribute ideas during team meetings to enhance client experience and streamline processesWhat You’ll BringAuthorization to work in the U.S.High school diploma or equivalent (additional education is an asset)Experience in customer service, sales, or team-based roles is an advantage (not required)Comfortable using Zoom and digital tools with strong attention to detailExcellent listening and communication skills — both written and verbalPreferred SkillsTeam-first attitude with strong collaboration abilitiesAdaptability in a fast-changing environmentStrong organizational habits and personal accountabilityConfidence using online platforms to connect with clientsWhy You’ll Love Working HereFull benefits package including dental, prescription coverage, travel insurance, and life benefitsRemote-first flexibility — design a schedule that works for youPerformance rewards including bonuses and company-paid trips (Cancun, Bahamas, Las Vegas, and more)Career growth through structured training, leadership development, and advancement opportunitiesSupportive culture where you’re recognized, valued, and set up to succeedOriginally posted on Himalayas

Who We AreFor decades, we’ve partnered with unions, credit unions, and associations across Canada to deliver reliable permanent benefits to their members. Our purpose is simple: to protect working families and their children by ensuring they have access to the security and support they need. As we continue to grow, we’re looking for motivated individuals who want more than just a job — a career that makes a difference.The RoleWe’re seeking entry-level representatives to connect with members, walk them through their benefit options, and provide ongoing service and support. This opportunity is perfect for those who value collaboration, clear communication, and professional development in a flexible, people-focused environment.What You’ll DoHost virtual appointments (via Zoom/phone) to review benefit programs with membersWork with teammates to achieve shared performance goalsAnswer questions, resolve concerns, and maintain strong client relationshipsEnsure accuracy in documentation and record-keepingContribute ideas during team meetings to enhance client experience and streamline processesWhat You’ll BringAuthorization to work in the U.S.High school diploma or equivalent (additional education is an asset)Experience in customer service, sales, or team-based roles is an advantage (not required)Comfortable using Zoom and digital tools with strong attention to detailExcellent listening and communication skills — both written and verbalPreferred SkillsTeam-first attitude with strong collaboration abilitiesAdaptability in a fast-changing environmentStrong organizational habits and personal accountabilityConfidence using online platforms to connect with clientsWhy You’ll Love Working HereFull benefits package including dental, prescription coverage, travel insurance, and life benefitsRemote-first flexibility — design a schedule that works for youPerformance rewards including bonuses and company-paid trips (Cancun, Bahamas, Las Vegas, and more)Career growth through structured training, leadership development, and advancement opportunitiesSupportive culture where you’re recognized, valued, and set up to succeedOriginally posted on Himalayas