Customer Support Representatives/Streaming Services - Remote
Tailor your resume to this posting—match keywords and layout for recruiters. Try Resume.io before you apply.
AI Summary AI Analysis
This remote, full-time role involves providing customer support for a major streaming media and entertainment company. Key requirements include customer service experience, basic troubleshooting for streaming services, PC skills, and problem-solving abilities.
Job Description
We’re Sutherland and we are currently seeking enthusiastic and people-oriented professionals to join our dynamic team in supporting customers of one of our customers, a global giant in the streaming media and entertainment industry.RequirementsExperience working in a customer service or contact center environmentExperience with streaming to include basic troubleshooting skillsBasic PC keyboarding skills; Microsoft Office experience (Outlook, Word, Excel)Technical support experienceStrong problem-diagnosis and problem-solving skillsMulti-tasking skills, with the ability to use several applications simultaneouslyExperience working with CRM applicationsBenefitsPay incentivesMedical, dental and vision benefitsVacation benefitsEAP & Health and Wellness programsPromote from within opportunitiesOriginally posted on Himalayas
Full Description
We’re Sutherland and we are currently seeking enthusiastic and people-oriented professionals to join our dynamic team in supporting customers of one of our customers, a global giant in the streaming media and entertainment industry.RequirementsExperience working in a customer service or contact center environmentExperience with streaming to include basic troubleshooting skillsBasic PC keyboarding skills; Microsoft Office experience (Outlook, Word, Excel)Technical support experienceStrong problem-diagnosis and problem-solving skillsMulti-tasking skills, with the ability to use several applications simultaneouslyExperience working with CRM applicationsBenefitsPay incentivesMedical, dental and vision benefitsVacation benefitsEAP & Health and Wellness programsPromote from within opportunitiesOriginally posted on Himalayas