FT Customer Support Associate - Work From Home
Source: Himalayas
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This full-time remote Customer Support Associate role at VTS involves providing exceptional customer service through phone, email, and chat, troubleshooting issues, and documenting interactions. The opportunity offers competitive pay and benefits, with immediate hiring.
Job Description
[Customer Service / Remote] - Anywhere in U.S. / Competitive pay / Health, dental & vision / 401k / PTO - As a Customer Support Associate at VTS, you will: Provide exceptional customer service by responding promptly to customer inquiries via phone, email, and chat; Troubleshoot and resolve customer issues, escalating to the appropriate team when necessary; Document and track customer interactions and resolutions in the company's CRM system; Follow up with customers to ensure their issues have been resolved to their satisfaction; Continuously improve and update knowledge of company products and services to effectively assist customers...Hiring Immediately >>Originally posted on Himalayas
Full Description
[Customer Service / Remote] - Anywhere in U.S. / Competitive pay / Health, dental & vision / 401k / PTO - As a Customer Support Associate at VTS, you will: Provide exceptional customer service by responding promptly to customer inquiries via phone, email, and chat; Troubleshoot and resolve customer issues, escalating to the appropriate team when necessary; Document and track customer interactions and resolutions in the company's CRM system; Follow up with customers to ensure their issues have been resolved to their satisfaction; Continuously improve and update knowledge of company products and services to effectively assist customers...Hiring Immediately >>Originally posted on Himalayas