Relationship Manager - NQ

Ascensus
Remote United States Full-time 🌐 English
AS
Experience: Senior
Added to JobCollate: March 7, 2026

AI Summary Powered by Gemini

This role serves as the primary point of contact for high-profile institutional accounts, providing specialized trust and fiduciary services. Key requirements include a Bachelor's degree and at least five years of relevant professional experience, with strong MS Office skills. The opportunity is interesting for those seeking to manage significant client relationships within the financial services sector.

Job Description

Newport, an Ascensus company, helps employers offer their associates a more secure financial future through retirement plans, insurance and consulting services. Newport offers comprehensive plan solutions and consulting expertise to plan sponsors and the advisors who serve them. As a provider and partner, Newport is independent, experienced, and responsive.Section 1: Position SummaryServe as primary point of contact providing specialized trust and fiduciary services to high-profile institutional accounts, including qualified and non-qualified plans sponsored by Fortune 500 companiesSection 2: Job Functions, Essential Duties and ResponsibilitiesNurtures long standing relationships with clients by delivering high quality and responsive service that exceeds their expectationsLeads efforts to onboard new accounts, gather relevant information and coordinate account opening processReviews agreements and prepare internal documentation to assure proper administration Meets periodically with contacts, ensure timeliness of client deliverables, and field inquiries Directs Trust Administrators with the processing of stock and mutual fund trades, wire transfers, checks, plan sub accounting, and various reconciliation processesWorks closely with Senior Management, Trust Administrators, Operations, Financial Analysts and Attorneys to perform servicesPresents annual account reviews at weekly committee meeting and actively participate in internal planning and coordination meetingsFacilitates participant communications related to employer stock funds and distributionsPromotes procedural prudence by complying with policies and procedures, retaining records and responding to audit inquiriesIdentifies cross-selling opportunities to support business development within theSupervision N/ASection 3: Experience, Skills, Knowledge Requirements Bachelor’s degree from an accredited university or collegeMinimum of five years of relevant professional experienceStrong MS Office skills to include Outlook, Excel, Word and PowerPointPREFERRED (BUT NOT REQUIRED) EDUCATION OR SKILLS FOR THIS ROLETrust system experience (e.g., SEI’s Trust3000)Certified Employee Benefits Specialist (CEBS) or other retirement industry certificatesCOMPETENCIESClient Service OrientedPersonableTeam PlayerProactiveProblem SolverResourcefulIndependentIntegrityTime ManagementDetail OrientedTRAVELUp to 5%For all virtual remote positions, in order to ensure associates can effectively perform their job duties with no distractions, we require an uninterrupted virtual work space and there is also an expectation of family care being in place during business hours. Additionally, there is an internet work speed requirement of 25 Mbps or better for individual use. If more than one person is utilizing the same internet connection in the same household or building, then a stronger connection is required. If you are unsure of your internet speed, please check with your service provider. Note: For call center roles specifically, it is a requirement to either hardwire your equipment directly to the internet router or ensure your workstation is in close proximity to the router. Please ensure that you are able to meet these expectations before applying.We are proud to be an Equal Opportunity EmployerBe aware of employment fraud. All email communications from Ascensus or its hiring managers originate from @ascensus.com or @futureplan.comemail addresses. We will never ask you for payment or require you to purchase any equipment. If you are suspicious or unsure about validity of a job posting, we strongly encourage you to apply directly through our website.Originally posted on Himalayas

Full Description

Newport, an Ascensus company, helps employers offer their associates a more secure financial future through retirement plans, insurance and consulting services. Newport offers comprehensive plan solutions and consulting expertise to plan sponsors and the advisors who serve them. As a provider and partner, Newport is independent, experienced, and responsive.Section 1: Position SummaryServe as primary point of contact providing specialized trust and fiduciary services to high-profile institutional accounts, including qualified and non-qualified plans sponsored by Fortune 500 companiesSection 2: Job Functions, Essential Duties and ResponsibilitiesNurtures long standing relationships with clients by delivering high quality and responsive service that exceeds their expectationsLeads efforts to onboard new accounts, gather relevant information and coordinate account opening processReviews agreements and prepare internal documentation to assure proper administration Meets periodically with contacts, ensure timeliness of client deliverables, and field inquiries Directs Trust Administrators with the processing of stock and mutual fund trades, wire transfers, checks, plan sub accounting, and various reconciliation processesWorks closely with Senior Management, Trust Administrators, Operations, Financial Analysts and Attorneys to perform servicesPresents annual account reviews at weekly committee meeting and actively participate in internal planning and coordination meetingsFacilitates participant communications related to employer stock funds and distributionsPromotes procedural prudence by complying with policies and procedures, retaining records and responding to audit inquiriesIdentifies cross-selling opportunities to support business development within theSupervision N/ASection 3: Experience, Skills, Knowledge Requirements Bachelor’s degree from an accredited university or collegeMinimum of five years of relevant professional experienceStrong MS Office skills to include Outlook, Excel, Word and PowerPointPREFERRED (BUT NOT REQUIRED) EDUCATION OR SKILLS FOR THIS ROLETrust system experience (e.g., SEI’s Trust3000)Certified Employee Benefits Specialist (CEBS) or other retirement industry certificatesCOMPETENCIESClient Service OrientedPersonableTeam PlayerProactiveProblem SolverResourcefulIndependentIntegrityTime ManagementDetail OrientedTRAVELUp to 5%For all virtual remote positions, in order to ensure associates can effectively perform their job duties with no distractions, we require an uninterrupted virtual work space and there is also an expectation of family care being in place during business hours. Additionally, there is an internet work speed requirement of 25 Mbps or better for individual use. If more than one person is utilizing the same internet connection in the same household or building, then a stronger connection is required. If you are unsure of your internet speed, please check with your service provider. Note: For call center roles specifically, it is a requirement to either hardwire your equipment directly to the internet router or ensure your workstation is in close proximity to the router. Please ensure that you are able to meet these expectations before applying.We are proud to be an Equal Opportunity EmployerBe aware of employment fraud. All email communications from Ascensus or its hiring managers originate from @ascensus.com or @futureplan.comemail addresses. We will never ask you for payment or require you to purchase any equipment. If you are suspicious or unsure about validity of a job posting, we strongly encourage you to apply directly through our website.Originally posted on Himalayas

Required Skills

Relationship-Management Client-Services Trust-Administration Financial-Services Retirement-Services

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