Support Specialist
Source: Himalayas
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As a Support Specialist at FreshBooks, you will provide exceptional customer service and solve complex challenges for users. This remote, full-time role requires fantastic bilingual communication skills, passion, empathy, and problem-solving abilities, offering a chance to be an advocate for customer experience within a growing company.
Job Description
As a Support Specialist at FreshBooks, you will provide exceptional customer service, investigate complex challenges, and engineer elegant solutions. You will work with a team of 80+ people and be an advocate for delivering an exceptional customer experience.RequirementsFantastic Bilingual Communication SkillsPassion & EmpathyEndurance & ResiliencyAmbitionProblem Solving SkillsInternet SavvynessBenefitsGenerous Paid Time Off401k MatchingRetirement PlanVisa SponsorshipFour Day Work WeekGenerous Parental LeaveTuition ReimbursementRelocation AssistanceOriginally posted on Himalayas
Full Description
As a Support Specialist at FreshBooks, you will provide exceptional customer service, investigate complex challenges, and engineer elegant solutions. You will work with a team of 80+ people and be an advocate for delivering an exceptional customer experience.RequirementsFantastic Bilingual Communication SkillsPassion & EmpathyEndurance & ResiliencyAmbitionProblem Solving SkillsInternet SavvynessBenefitsGenerous Paid Time Off401k MatchingRetirement PlanVisa SponsorshipFour Day Work WeekGenerous Parental LeaveTuition ReimbursementRelocation AssistanceOriginally posted on Himalayas