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The Vice President of Customer Resolutions is a senior leadership role responsible for the strategic direction, operational performance, and transformation of the Customer Resolutions organization within Customer Contact Center Operations. Reporting to the Senior Vice President, Global Customer Contact Center Operations, this role oversees resolution-focused contact center functions across multiple servicing locations and channels, with accountability for customer outcomes, regulatory compliance, and operational efficiency. This role will lead the transformation of Customer Resolutions through agentic AI deployment, intelligent automation, and Lean process design, ensuring customer-centric, brand-worthy borrower experiences while reducing delinquency rates, compressing cure cycle times, and delivering measurable financial returns. The VP will be the organization’s primary driver of a digitally enabled, data-first operating model — one that uses technology to amplify human judgment, not replace it — with direct accountability for cost-per-cure, right-party contact rates, loss mitigation capture rates, and portfolio-level recovery economics. Job Functions and Responsibilities:Strategic Leadership & TransformationDefine & lead the Customer Resolutions strategy, aligned to enterprise servicing goals, driving scalable transformation and sustained performance gains.Own AI‑ and lean‑led transformation, deploying agentic AI, predictive dialing, intelligent IVR deflection, and machine learning‑based propensity‑to‑cure models, with Lean / Six Sigma as the operating backbone.Own the Cash‑to‑Cure value stream end‑to‑end, eliminating waste, reducing queue aging, and improving Days Delinquent Resolved (DDR) and Net Cure Rate.Performance Excellence & AnalyticsProvide global executive oversight of Customer Resolutions, ensuring consistent policy execution, controls, and service standards.Reduce delinquency through data‑driven resolution strategies, lean staffing, and disciplined loss‑mitigation waterfalls based on borrower risk tier and NPV analysis.Ensure compliant escalation of non‑curing accounts, including foreclosure, aligned with regulatory and investor requirements.Own a tiered KPI framework covering collections efficiency, cure performance, financial outcomes, and operational quality.Apply machine learning and AI decisioning to predict cure probability, pinpoint failure drivers, and route accounts to the highest‑yield resolution strategy.Technology & InnovationLead the agentic AI roadmap for Customer Resolutions, deploying virtual agents, large language model (LLM)‑assisted agent guidance, automated workout offers, and AI documentation to cut handle time by 30%+ and improve first‑contact resolution.Own the Resolutions technology stack and vendor governance, ensuring integrated, optimized CRM, dialers, IVR/digital self‑service, WFM, and AI platforms.Partner with Technology and Data Science to embed machine learning‑driven decisioning, including cure propensity scoring, real‑time prioritization, and agent assist.Drive a human centered AI operating model, where AI scales volume and compliance while agents focus on complex negotiations and high‑NPV decisions.Stakeholder & Vendor ManagementPartner cross‑functionally within Onity to deliver a seamless end‑to‑end customer journey.Oversee Customer Resolutions vendors to meet SLA, cost‑per‑cure, and compliance targets through disciplined performance management.Quality, Compliance & Risk ManagementEnsure Customer Resolutions compliance with federal and state regulations, investor guidelines, and internal policies, including oversight of QA programs.Act as the executive escalation point for complex customer, regulatory, and operational issues.Implement AI‑assisted quality monitoring with 100% interaction scoring via speech analytics and NLP, enabling real‑time compliance risk detection, targeted coaching, and audit‑ready documentation at scale.People Leadership & Talent DevelopmentLead and develop a high‑performing leadership team, embedding accountability, continuous improvement, and customer advocacy culture.Drive succession planning and leadership development to ensure long‑term organizational readiness.Build AI and data literacy across Resolutions leadership, enabling managers to interpret model outputs, challenge recommendations, and lead data‑driven Lean improvements.QualificationsTo perform this job successfully, an individual must have the following education and/or experience:Bachelor’s degree required, master’s preferred.10+ years of senior leadership (with minimum 5+ years in senior roles) in collections, recovery, loss mitigation, or customer resolutions, including multi‑site operations and direct ownership of cure rates, loss‑mitigation financials, charge‑off avoidance, or recovery yield; broad financial services experience preferred. Proven leadership of AI and automation initiatives in collections or servicing environments (e.g., virtual agents, predictive dialers, agent assist, ML‑based prioritization), with hands‑on experience as a technology buyer and implementation partner.Strong financial acumen in collections economics, including charge‑offs, recovery yield, cost‑per‑cure, reserves, and P&L impact; able to articulate ROI to executives, finance, and client/investor stakeholders.Lean Six Sigma certification or equivalent experience, with demonstrated success in value‑stream mapping, waste elimination, and cycle‑time reduction.Customer‑centric, analytically strong leader with the ability to manage large, geographically dispersed teams, navigate regulatory requirements, and thrive in fast‑paced, changing environments.Training / Licensing Requirements: Must pass the Company’s Background Screening process prior to beginning employment.Additionally, as a condition of employment, you may be required to pass client-specific background check requirements or Federal/State licensing requirements, if applicable.Location:US– full-time, telecommuting is supported.Travel expectations up to 25%.Onity’s largest US locations are in West Palm Beach, FL (corporate headquarters), Mount Laurel, NJ and Houston, TX.Onity’s international locations are in Bangalore, IN, Mumbai, IN, Pune, IN and Manila, PH.The salary range for this position is expected to be $XX,000 – $YY,000 per year, depending on geographic location, experience, and other qualifications of the successful candidate. This position is also eligible for [bonus] [commissions] [long-term incentive compensation awards] based on performance and subject to the terms of the Company’s applicable plans.#WeAreOnItOriginally posted on Himalayas
Our client, an IT and Cybersecurity Managed Services Provider, is hiring a Project Systems Engineer for a Full-Time/Remote position. The Engineer will support growing portfolio of Mid-Market and Enterprise clients, implementing, administering, upgrading, configurating, and supporting M365, Windows, Azure and Active Directory.Requirements5+ years of experience as a Systems Engineer5+ years of experience working with M365/O365, Active Directory, Windows and Azure Cloud ServicesPrior experience configuring and supporting network devices such as routers, switches, firewalls and/or wireless access pointsExperience working for an MSP, VAR or a Professional Services organizationPowerShell scripting experienceExcellent customer service and communication skillsAbility to travel domestically up to 10%BenefitsGenerous Paid Time Off401k MatchingRetirement PlanOriginally posted on Himalayas
About the Role The Account Executive role is a phenomenal opportunity to demonstrate sales skills and abilities in order to expand our network of Retail SMBs . We are looking for someone who is a natural at selling and has a pulse on the local retail landscape in Mexico , passionate about empowering small businesses and who enjoys building the best partnerships. Your primary focus will be bringing on new retail merchants in different Cities that fit our partnership criteria and leverage your ski
The Opportunity As Associate Director, Human Factors Design and Development, you will lead the integration of human factors engineering and usability strategies for medical devices, combination products, and healthcare technologies. Your work will ensure that products are safe, effective, and user-friendly-directly impacting patient outcomes and user experience. In this role, you will collaborate with cross-functional teams across Design, Engineering, Regulatory Affairs, Quality, and Clinical to
#Greatmindsdontthinkalike : At Uber, we take pride in our diversity and working environment that sees you as more than just a person that can do the job, but a unique individual that can level up our organization with a perspective only you can offer. Uber provides a truly open culture that encourages all to voice their thoughts. About the Team Community Operations is the heart and soul of our #BuildWithHeart approach at Uber. We work with customers, people earning money on the platform and part
Requisition ID: 292404 Relocation Authorized: None Telework Type: Full-Time Office/Project Work Location: London Extraordinary teams building inspiring projects: Since 1898, we have helped customers complete more than 25,000 projects in 160 countries on all seven continents that have created jobs, grown economies, improved the resiliency of the world's infrastructure, increased access to energy, resources, and vital services, and made the world a safer, cleaner place. Differentiated by the quali
ResponsibilitiesPeraton is seeking an Information Systems Security Officer (ISSO) to join our team. The Information System Security Officer (ISSO) is part of the PERATON DHS’ Security team and plays a Cybersecurity operational compliance role within the Citizen Security and Public Services Sector (CS&PS). The position is responsible for performing as a named ISSO for a Government System and assisting other ISSOs with end-to-end Governance Risk and Compliance (GRC) functions that entails security control implementation, continuous monitoring, and federal Assessment and Authorization (A&A) activities.Day to Day Work Responsibilities:Works closely under the supervision of Cybersecurity Manager and with other security personnel within Peraton CS&PS Sector to ensure operational security measures are implemented.Assesses and mitigates system security risks; determines and analyzes security requirements for implementation and testing.Reviews and continuously monitors implemented security controls.Creates and maintains security checklists, templates, and other tools to aid in the A&A process.Performs security control assessment using Agency guidelines/NIST guidance and as per continuous monitoring requirements.Performs risk analyses to determine and recommend essential safeguards.Proactively reviews Vulnerability Scans (Nessus, ACAS, We-App, etc.) and recommends compensating controls.Prepares supporting materials for the security authorization package in accordance with the client contractual requirements.Develops core documents such as System Security Plan, Contingency Plan, Incident Response Plan, Standard Operating Procedures, Plan of Actions and Milestones, Remediation Plans, Configuration Management Plan, etc.Maintains client-specific Plan of Action and Milestones (POA&Ms) and supports remediation activities using Information Assurance (IA) and Risk Management tools such as CSAM, eMASS, etc.Maintains an inventory of hardware and software for the information system.Develops, tests and trains on Contingency and Incident Response planning.Experience working with the National Institute of Standards National Institute of Standards and Technology (NIST) and Federal Information Security Management Act (FISMA) requirements and reporting.Experience in managing security Assessment and Authorization activities utilizing common control frameworks.Experience with risk mitigation and selecting or designing appropriate security controls for implementation.Experience applying cloud security concepts, requirements, design development, implementation, and integration for existing and new technology product offerings.Experience with performing security risk and compliance activities in FedRAMP cloud-enabled environment (e.g., Microsoft Azure, Amazon AWS)Experience in coordinating, monitoring and tracking security activities across multiple organizations.Experience in managing security posture of General Support Systems (GSS) and Major Application system(s), working with engineering/Operation teams to remediate, and communicating system-level risks to the stakeholders.The ISSO operates as a trusted advisor in the organization, working with senior management and helps to understand operational issues and plans the next steps in collaboration with Cybersecurity Manager from an information security viewpoint. The candidate will be able to demonstrate industry expertise and thorough understanding of security governance, risk and compliance domain. This position requires the ability to interact and influence at an organizational level to carry out governance, risk and compliance activities. QualificationsBasic Qualifications:US Citizenship requiredMust be able to be pass US Government Clearance processes – DHS Public Trust with EOD and Secret or higher clearanceBachelor’s degree in a technical field and 8 years experience or high school diploma/equivalent and 12 years experienceGood understanding of computer network security technologies used in the industry and related security configurations (e.g., DISA STIGs, CIS Benchmarks and settings)Knowledge of the security countermeasures and overall RMF and NIST compliance guidelinesMust have the ability to influence system stakeholders in the execution of security and compliance requirementsCISSP certificationPreferred Qualifications:Excellent communication skillsAbility to work effectively in diverse, multi-national and virtual environmentsSelf-motivated and tenacious and demonstrates sound judgment and integrityExperience of working with Federal Information Processing (FIPS), FISMA, FedRAMP and other Cyber Security related laws, regulations and directivesExperience of presenting at client meetingsExperience of translating contractual security requirements to deliverablesKnowledge of Federal Government Security, industry and market trends and CS&PS business and offerings:Understands federal security and regulations and DHS’ Security Policy and has in-depth knowledge of DHS’ Security Policy 4300aPeraton OverviewPeraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world’s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can’t be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we’re keeping people around the world safe and secure.Target Salary Range$104,000 - $166,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual’s experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay.EEOEEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.Originally posted on Himalayas
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.Brown & BrownisseekingLearning and Development Specialistto join our growing team! The Learning and Development Specialist leads the design and development of effective instructional solutions that support organizational learning goals. This role collaborates closely with internal stakeholders, cross‑functional teams, and subject matter experts to analyze learning needs and create engaging, instructionally sound materials. Responsibilities include designing and maintaining multimedia learning assets, including web‑based courses, videos, and facilitator and participant guides that align with adult learning principles and promote skill development across the organization. How You Will Contribute: Conduct learning needs analyses for assigned projects to identify performance gaps, audience characteristics, and instructional requirements.Define clear and measurable learning objectives that align with organizational goals and guide the design of instructional solutions.Design and develop learning experiences across multiple modalities, including on‑demand eLearning, virtual instructor‑led training (vILT), and live in‑person instructor‑led sessions, ensuring alignment with adult learning principles.Collaborate with stakeholders, cross‑functional partners, and subject matter experts to co-create effective, engaging learning solutions and ensure content accuracy throughout the design process.Manage project tasks, timelines, milestones, and deliverables to ensure learning solutions are completed on schedule and meet defined quality standards.Evaluate the effectiveness of learning programs through assessments, surveys, learner analytics, and stakeholder feedback, and recommend improvements based on data.Skills & Experience to be Successful:Bachelor’s degree in Education, Training, Instructional Design, eLearning, Digital Learning, Learning/Organizational Development, or a related field is preferred; an equivalent combination of education and relevant experience will be considered.At least 1-3 years of experience in a directly related role, creating and designing learning solutions that align with adult learning principles.Proficient in eLearning development tools, including Articulate Storyline 360 and Rise 360, and similar authoring platforms.Experience in Property & Casualty, Employee Benefits, Commercial Lines, or Personal Lines insurance preferred but not required.Excellent communication (written and verbal) and collaboration skills to work with Subject Matter Experts (SMEs) and stakeholders.Strong analytical and problem-solving skills.Understanding of Learning Management Systems. Experience with Cornerstone SBX (formerly Saba Cloud) is helpful.Detail-oriented with excellent organizational skills.Ability to learn from experience and apply that learning to perform successfully under new or first-time conditions.Ability to operate with a high level of autonomy under direction from the Learning & Development Leader.Advanced knowledge of MS Office applications: Outlook, Excel, Word, PowerPoint, and Teams.Pay Range$60k - $65k AnnualThe pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for the role.Teammate Benefits & Total Well-BeingWe go beyond standard benefits, focusing on the total well-being of our teammates, including:Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement Mental Health & Wellness: Free Mental Health & Enhanced Advocacy ServicesBeyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more. Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.The Power To Be Yourself As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”. Originally posted on Himalayas
Imagine being an employee-owner of a company guided by engaged and empowered team members like yourself. Where a culture of respect, flexibility, and accountability aren't just ideals - they're our foundation, and diverse backgrounds and perspectives are valued as drivers of innovation and growth. Join us, as together, we are Building a Better World for All of Us®.You belong at SEHSEH is currenting searching for a Accounting Intern to join our talented Finance/Accounting team!Why our employee-owners love SEH:"I was on vacation last week and had zero concerns that my colleagues would help out with anything that came into my inbox!" – GIS Analyst"What company has a CEO who cares enough to seek out one-on-one conversations ranging from 'How are you?' to 'What do you think would help the company?' SEH, that's who. " – Civil Engineering Technician"Having the feeling that my voice matters and believing that SEH truly cares about the employees is so satisfying!" – Sr Financial Analyst"It feels good having colleagues and supervisors that provide support and resources for growth and learning!" – Civil Engineer"This is the first company I've worked for with a true entrepreneurial spirit." – Sr Mechanical EngineerWhy you’ll love SEH:Collaborate on amazing projects of varying size and complexity that positively impact communitiesBeing 100% employee-owned means we all share in the company’s successCareer development through continued education, licensure/certification, skills, and technical trainingWork arrangements that promote work/life balanceFlexible holidays enable individuals to tailor their festivitiesPaid Family Leave provides time to care for loved ones, whether family by birth or family by choiceThis Opportunity:Support the migration and organization of financial and operational files into SharePoint, helping modernize document management and improve team accessibilityContribute to Accounts Payable operations by performing data entry and reviewing employee expense reports for accuracy and complianceAssist with account reconciliations, gaining hands-on experience in month-end and financial close processesManage unclaimed property activities, including tracking, documentation, and compliance supportFacilitate new vendor setup by entering and verifying vendor information to ensure accurate and timely paymentsMaintain accurate vendor tax records through W-9 entry and validationOrganize and distribute customer statements by sorting and preparing statements for email and mail deliveryReview and update statement email distribution lists to ensure accuracy and remove inactive or outdated customersEssential Qualifications:Pursuing a bachelor's degree in accounting or financeAbility to multitask, time management, attention to detail, planning and problem-solving skillsAbility to work in a fast-paced environment and handle multiple priorities and deadlines.Proficient in Outlook, Excel, and Sharepoint.Ability to communicate and interact professionally and effectively through written and oral communication with current and potential clientsInterns are not required to complete a background check during the hiring processAll offers of employment for this position are contingent upon the successful completion of a background check which meets company standards. This will be conducted post-offer acceptance.Who We AreBetter Places. Clean Water. Renewing Infrastructure. Improving Mobility. SEH is an employee-owned engineering, architectural, planning, and environmental company, offering a wide variety of services. We've been helping government, industrial, and commercial clients find solutions to complex challenges since 1927. Our 900+ employee-owners across the US unite behind our core purpose of Building a Better World for All of Us®.Base compensation is expected to be in the range of $21and $23 per hour based on skill set and experience. Check out our full benefits package at SEH Hiring Journey.Due to current business and operational considerations, unable to hire employees residing in the following states at this time: AK, AR, CA, CT, DE, HI, KY, MA, RI, VT, and PR. Candidates willing to relocate should indicate this in their application. The selected candidate must be authorized to work for any employer in the U.S. without requiring visa sponsorship now or in the future.SEH is an Equal Opportunity Employer, committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, or veteran status. We take affirmative action to ensure that all employment decisions are based on merit, qualifications, and abilities. Women and Minorities are encouraged to apply.Notice to Third Party Agencies: SEH does not accept unsolicited resumes from third party recruiting firms. Absent a signed Service Agreement by SEH’s Talent Director, SEH reserves the right to pursue and hire these candidates without financial obligation to recruiters or agencies.Originally posted on Himalayas
TwelveLabs is a global company pioneering the development of multimodal foundation models that can comprehend videos like humans do. The Engineering Manager, Console role will own the bridge between the company's model capabilities and customer experiences, leading a Korea-based product engineering team end-to-end.Requirements8+ years of professional software engineering experience3+ years in an engineering management role leading fullstack product teamsExperience building and shipping customer-facing products in B2B or enterprise contextsStrong fullstack engineering backgroundBenefitsGlobal B2B customersAutonomy and collaboration in a hybrid work environmentLaptop and remote work equipment support (up to 700,000 KRW)Monthly 6,000,000 KRW company card for meals and transportationSnack bar in the office (snacks, coffee, fresh food)2-week winter break (year-end)Annual health check-upEnglish education program supportOriginally posted on Himalayas
At Talkspace, we are committed to fostering a diverse, equitable, inclusive, and belonging-centered workplace where everyone can thrive while making a difference in mental health. Want to help over two million people receive quality mental healthcare? Come join our mission of getting therapy in the hands of everyone!We are looking for a Military Coordinator/Payor Success Associate to join our operations team. The Military Coordinator/Payor Success Associate is responsible for handling a higher level of contacts and back-office processes, including Health Plan Support, Customer Success inquiries, unmatched clients/members, VIP escalations, internal escalations, and ad hoc items. They will prioritize incoming requests and adjust workflows accordingly to ensure efficient and effective resolution of issues. Additionally, they will serve as a liaison between the Payor Success team and customer support to provide assistance with client/member-facing questions. The Payor Success Associate is committed to continuous improvement and identifies, develops, and implements processes that enhance Talkspace's services, contributing to the evolution of internal processes and workflows. In close collaboration with the product team, they identify trending and new issues, proposing short and long-term solutions, while fostering teamwork by actively sharing client feedback, feature requests, and enhancement opportunities across various departments.To work at Talkspace, you need to be as passionate as we are about our work, and excited to partner with us on delivering quality mental healthcare.This is a remote position based on Eastern Time. Talkspace Headquarters is located in NYC.What You’ll DoMilitary CoordinationHandle all referrals of military members into the Talkspace workflow: Incoming Faxes Tricare portals Coordination with medical records Engaging members into care via email and calls Internal escalations Ad hoc items, as needed Payor Success SupportHandle higher level of contacts and back-office processes, including but not limited to: Health Plan SupportCustomer Success inquiries Unmatched clients/members VIP escalations Internal escalations Ad hoc items, as needed Prioritize all incoming requests and adjust workflow as needed. Assist the customer support team with client/member facing questions, as needed.Process ImprovementIdentify, develop and implement processes that allow Talkspace to continuously deliver new and enhanced services. Identify and implement improvements to internal processes and workflows.Team CollaborationWork with the product team to identify trending/new issues, including short & long term solutionsCollaborate closely with other teams, sharing client feedback, feature requests, and enhancement opportunities. Performs other related duties as assigned.About YouBachelor's Degree is preferred. 2+ years of professional experience in Customer Service. Proficiency working with Jira, Confluence, Google Workplace, Zendesk, Looker. Attention to detail. Client-centric approach to work. Excellent communication and collaboration skills. Benefits Comprehensive Medical, Dental and Vision plans coverage since day onePre-tax benefits: HSA/ FSA401k Retirement Savings Program with matching up to 4%Voluntary benefits including disability, basic life or pet insurance, etc.Monthly Wellness Stipend to promote mental and physical self-careFlexible PTO and Remote First EnvironmentRegular team events, including Wellness Workshops and Team Building EventsFree access to Talkspace products for you and one household member, as well as access to a friends and family discount! CompensationAt Talkspace, we believe that pay transparency during the interview process is a critical part of diversity, equity, and inclusion. Our salary bands are based on internal and external compensation benchmarks, which we regularly evaluate to ensure we pay competitively.The base salary range for this role is between $40,515 - $60,000. Within the salary bands, leveling corresponds to each candidate’s relevant experience, skills as assessed during the interview process, education, and applicable certifications. Why Talkspace? Talkspace is the world’s leading online therapy company, serving over 2 million users looking to begin their wellness journey through tele-health. According to the World Health Organization, close to 1 billion people worldwide live with a mental disorder, and on average more than 75% with mental, neurological, and substance use disorders receive no treatment for their condition at all. Additionally, one-third of the world’s population – 2 billion people – live in countries that spend less than 1% of their health budgets on mental health. Therapy is an universal need and it's our mission here to change the world by cultivating an intentional space for people to feel supported through quality care that is simple and accessible.Combining our passion for innovation along with our desire to help others overcome the stigma behind “getting help,” we are transforming the way patients find the right care provider, making an otherwise impossible feat easily conquerable. Our network of licensed, accredited, and board-certified clinicians are increasing access to mental health for our members through a myriad of high quality therapy services: anytime and for a fraction of the price. Dedicated to our mission, we are looking for candidates that want to bring their talents into a diverse “for purpose” space. If you’re equally as passionate about making quality mental healthcare accessible to all then Talkspace is the right place for you!EQUAL OPPORTUNITY EMPLOYERTalkspace welcomes and celebrates talent from all backgrounds, perspectives, and walks of life to foster an innovative and diverse workforce. We encourage you to apply, even if you don’t meet every qualification or if your path has been nontraditional — such as not completing a formal degree program, taking a career break, or having a prior criminal record — if you believe you could make a great addition to this team. Come as you are and learn about the exciting opportunities on our team.Individuals seeking employment at Talkspace are considered without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law.How do we define Diversity, Equity, Inclusion, and Belonging at Talkspace? DiversityDiversity encompasses the unique attributes of our employees as individuals. We value and embrace the richness arising from their varied backgrounds, perspectives, and experiences, which include, but are not limited to, age, ability, ethnicity, gender, race, and cultural background.EquityEquity refers to a fair and impartial workplace, aiming to ensure equal growth and advancement opportunities for all employees. This involves amplifying underrepresented voices, addressing unconscious biases, and providing inclusive, culturally competent mental health care.InclusionInclusion signifies the practice of granting equal access to opportunities and resources for all employees, particularly those who might otherwise be excluded or marginalized. It ensures that everyone feels a sense of belonging, value, support, and respect as an individual.BelongingBelonging reflects the affinity and positive relationships that develop among employees from diverse backgrounds when businesses actively promote diversity, equity, and inclusion in the workplace.Originally posted on Himalayas
cFocus Software seeks a Forensics / Data Specialist to join our program supporting Housing and Urban Development (HUD). This position is remote. This position requires a Public Trust clearance.Qualifications:Bachelor’s degree in Cybersecurity, Digital Forensics, Computer Science, or related field.7+ years of experience in digital forensics, incident response, or cybersecurity analysis.Experience with forensic tools (e.g., EnCase, FTK, Autopsy, Volatility, Splunk).Knowledge of evidence handling, chain of custody, and legal considerations.Duties:Conduct digital forensic investigations across cloud, endpoint, and network environments.Collect, preserve, and analyze digital evidence in accordance with federal and legal standards.Support incident response activities, including triage, root cause analysis, and post-incident reporting.Analyze security logs, telemetry, and datasets to identify indicators of compromise (IOCs) and attack patterns.Perform malware analysis, file system analysis, and memory forensics.Support breach investigations, eDiscovery, FOIA, and audit-related forensic requests.Maintain chain of custody and forensic integrity of all collected evidence.Develop forensic reports and documentation suitable for legal, audit, and executive audiences.Collaborate with SOC analysts, engineers, and threat intelligence teams to enhance detection and response capabilities.Support threat hunting by analyzing historical and real-time data for anomalous behavior.Leverage SIEM and forensic tools to correlate events and reconstruct attack timelines.Ensure compliance with NIST, FISMA, and federal cybersecurity standards.Contribute to development of forensic processes, playbooks, and standard operating procedures (SOPs).Support continuous monitoring by identifying trends and improving forensic readiness.Provide recommendations for improving logging, data retention, and evidence collection capabilities.Originally posted on Himalayas
About the team:Fanatics Collectibles is a new company working at the intersection of collectibles and technology. Backed by some of the best investors, sports properties, and operators in the world, we’re integrating with Fanatics’ global digital sports platform (inclusive of 900 sports relationships and more than 80 million fans) to reimagine the collectibles business.About the role:Fanatics Collectibles is the licensed trading card division of Fanatics – a global digital sports platform that allows fans to Buy, Collect, and Bet. Collector Support is core to our business, reflecting the same passion as the fans we serve. These roles have historically led to advancement into Customer Experience, Product, and Brand Management. We’re looking for proactive, detail-oriented individuals eager to grow within a fast-paced, evolving environment. Senior Customer Support Associates act as escalation specialists within our broader support team, resolving high-priority issues from internal teams, social media, and executive channels. Operating remotely in US hours, Sr CSAs provide direct customer support, assist Tier 1 advisors with real-time challenges, and ensure consistent handling of public and private escalations while maintaining high service standards across channels.What you’ll be doing:Respond to complex and high-priority customer contacts across email, phone, and chat, applying sound judgment to drive resolution.Manage escalations from internal teams, executive channels, and public-facing platforms such as X, Instagram, and Facebook.Manage escalated contacts involving high-value or VIP collectors, ensuring sensitive issues are handled with discretion, urgency, and consistent executive-level support expectations.Monitor social channels for brand- or exec-tagged posts, engaging publicly or via DM using assigned tools to resolve issues quickly and professionally.Support daily service operations by flexing across regions to help stabilize global coverage during periods of high volume.Provide peer-level guidance to Tier 1 agents, supporting workflow continuity and reinforcing best practices across shifts.Maintain up-to-date knowledge of product releases, collector policies, and tooling to deliver accurate and timely support.Identify, quantify, and escalate emerging or systemic issues impacting the collector experience.Document all case activity thoroughly in support platforms to ensure clear handoffs and visibility.Execute administrative tasks including refunds, returns, and stock allocations in accordance with regional policy.Participate in process improvement efforts, providing feedback and insight to help evolve tools, workflows, and policies.What we’re looking for:Minimum 3 years of customer support or related experience, preferably in a fast-paced, high-volume environmentStrong understanding of the trading cards and collectibles industry, including collector behavior and product lifecyclesProven ability to resolve complex or escalated issues with professionalism, empathy, and sound judgmentExperience handling public-facing issues, including social media support or executive-level escalations, is preferredExcellent written and verbal communication skills with the ability to manage sensitive conversations across diverse customer profilesStrong attention to detail and consistent documentation habits in CRM or case management systemsComfortable navigating multiple platforms and tools simultaneously (Genesys, Shopify, Stripe, etc.)Proficient in Microsoft Word and ExcelConfident working independently while contributing to team-wide priorities in a distributed, remote settingStrong multitasking, prioritization, and time management abilitiesFlexible schedule availability, including evenings, weekends, and high-demand periods (e.g., product drops, seasonal events)Willingness to provide peer-level support and contribute to onboarding or process improvement initiativesThe salary range for this position is $26.00 - $30.00/an hour, which represents base pay only and does not include short-term or long-term incentive compensation. When determining base pay, as part of a final compensation package, we consider several factors such as location, experience, qualifications, and training.Ensure your Fanatics job offer is legitimate and don’t fall victim to fraud. Fanatics never seeks payment from job applicants. Feel free to ask your recruiter for a phone call or other type of communication for interview, and ensure your communication is coming from a Fanatics email address (including @collectfanatics.com). For added security, where possible, apply through our company website at www.fanaticsinc.com/careers.Originally posted on Himalayas
The SouthState story is one of steady growth, deep community roots, and an unwavering commitment to helping our customers move forward. Since our beginnings in the 1930s to becoming a trusted financial partner across the South and beyond - we are known for combining personal relationships with forward-thinking solutions.We are committed to helping our team members find their success while maintaining the integrity of our values: building trust, fostering lasting relationships and pursuing excellence. At SouthState, individual contributions are recognized, potential is cultivated and team members are inspired to achieve their greater purpose. Your future begins here!This position is remote but you must reside within 50 miles of Denton TX10:15am-7:00pm CT w/Rotating Saturday shift SUMMARY/OBJECTIVE: Provide superior customer service to external and internal customers by delivering a seamless experience to the customer regardless of the product, application, or service need. Must build and maintain rapport with the customer by quickly earning trust and establishing themselves as subject matter experts. The CCR is able to identify the customer’s problem, effectively communicate the resolution and use judgment to escalate issues and report trends to management as needed. Actively seeks to retain customer relationships. Ensures compliance with South State Bank Code of Business Conduct and Ethics and other operating procedures while still maintaining the essential customer experience.ESSENTIAL FUNCTIONS Identify and resolve customer inquiries using active listening, critical thinking, and probing skills for first call resolution.Answers inbound phone inquiries timely, accurately, and professionally with a personalized rewarding experience for the customer.Able to successfully respond to general inquiries regarding accounts to include but not limited to balance inquiries, transaction history, transfers, stop payments, loan inquiries, phone banking PIN resets, customer maintenance updates, product assistance and check orders. Provide tier one digital banking support to include Multi-Factor Authentication unlock or delete, unlock customer’s Online Banking profile, and assist customer with self-service password tool. Assist customers with debit card support to include inquiries, research, blocking, reissuing/reordering cards, and Reg-E disputes.Process customers inquiries accurately and efficiently to build customer confidence and trust, based on established policies and procedures.Promote our virtual branch solutions to our customers by ensuring we met or exceeded their expectations. Meet or exceed the Customer Care Representative quality and productivity goals assigned by management.Ensure the security of customer information and assist with minimizing bank loss by performing customer authentication on each call received.Use all available systems and resources to review and interpret customer informationMaintain a working knowledge of PC skills including the ability to troubleshoot common problems and navigate the internet, intranet and between multiple systems.Provide support by performing additional duties and tasks as needed or assigned.Maintain a positive, empathetic, and professional demeanor with customers at all times regardless of the circumstances, or stress level of the call center.Keep customers aware of changes in bank services, practices and other factors affecting their account relationship.Follow established processes and guidelines in daily activities to do what is right for the customer and the bank, adhering to all company and department policies.Successfully complete additional skills training as required/requested.COMPETENCIES Strong knowledge of banking procedures.Patience, ability to remain calm even when the customers are stressed or upset.Strong multi-tasking and problem-solving skills to handle and respond to inquiries timely.Attentiveness, ability to listen to customers concerns, identify the issues and find a resolution.Accepts other duties as assigned. The duties and responsibilities listed above may be revised at any time within the sole discretion of SouthState without advance notice to or the consent of the employee.SouthState reserves the exclusive right to transfer an employee, without their consent or advance notice, from their current position to any other position within the same branch or a different branch.Qualifications, Education, and Certification Requirements:Must Reside within 50 miles of Denton, TXEducation: High School Diploma or equivalentExperience: Previous customer service (Inbound Call Center) experience, Experience in financial services, Strong computer skills and ability to navigate systems for quick resolutionCertifications/Specific Knowledge: Must have excellent customer service skills including verbal, listening, and problem-solving skills. Must be enthusiastic and highly motivated with a strong work ethic and intense focus on results. Ability to work with confidential information, both internally and externally, in a professional manner. Ability to have flexible hours when necessary. Receptive to coaching and feedback. Demonstrate the desire to meet/exceed goals and solve problems while working in a fast-paced environment. Interpersonal skills to create a positive and effective work environment. TRAINING REQUIREMENTS/CLASSESAnnual Regulatory Compliance TrainingSuccessfully complete Customer Care New Hire TrainingPHYSICAL DEMANDS/WORK ENVIRONMENTMust be able to effectively access and interpret information on computer screens, documents, reports, and identify customers.This position requires a large amount of time in front of a computer. SouthState reserves the right to modify its Remote Work Standards and Eligibility requirements at any time.SouthState reserves the right to suspend Remote Work privileges at any time.TELECOMMUTING REQUIREMENTSRequired to have a dedicated work area established that is separated from other living areas and provides information privacy.Ability to keep all company sensitive documents secure (if applicable)You agree that you will not provide child or adult care during hours of scheduled work.TELECOMMUTING TECHNICAL REQUIREMENTSA minimum of 10 mbps download and 5 mbps upload speed from a reliable internet provider (Cable, DSL or Fiber Optic/FiOS providers only).Must be able to directly connect to router/modem via Ethernet cable. Check your download speed using a speed test. To test your home internet from your personal computer at home, type www.speedtest.net into the web browser of your personal computer.SouthState reserves the right to request proof of internet provider, speed and service package from the employee. Requirements are subject to change, as new systems and technology are delivered.TRAVELMust be available to travel when necessary.Must Reside within 50 miles of Denton, TXIn accordance with Colorado law: Colorado pay for this position is anticipated to be between $32,843.00 - $49,264.00 , actual offers to be determined based on applicant’s skills, experience and education.While the anticipated deadline for the job posting is 04-29-2026, we encourage you to submit your application as we may still consider qualified candidates beyond this date.Benefits | SouthState CareersEqual Opportunity Employer, including disabled/veterans.Originally posted on Himalayas
Why work at NebiusNebius is leading a new era in cloud computing to serve the global AI economy. We create the tools and resources our customers need to solve real-world challenges and transform industries, without massive infrastructure costs or the need to build large in-house AI/ML teams. Our employees work at the cutting edge of AI cloud infrastructure alongside some of the most experienced and innovative leaders and engineers in the field.Where we workHeadquartered in Amsterdam and listed on Nasdaq, Nebius has a global footprint with R&D hubs across Europe, North America, and Israel. The team of over 1400 employees includes more than 400 highly skilled engineers with deep expertise across hardware and software engineering, as well as an in-house AI R&D team.The roleWe are seeking an Ethics & Compliance Specialist to support the development , implementation, and and day-today execution of its global Ethics & Compliance program.This role is ideal for someone with a solid compliance foundation who wants to work across multiple compliance areas, contribute to process improvements, and help scale a modern compliance function in a fast-growing tech environment.You will work closely with Ethics & Compliance, Legal, HR, and varrious other business and technology teams to ensure compliance is practical, efficient, and embedded into business operations.Your responsibilities will include:Support the implementation and ongoing management of the compliance program across multiple areas, including:Conflict of Interest “COI”Third-Party Risk ManagementAnti-Bribery & CorruptionGifts & EntertainmentTraining & awarenessAssist in reviewing compliance matters and business requests, ensuring alignment with company policiesSupport COI handling, third-party due diligence, and internal compliance workflows (intake, tracking, documentation)Help identify training needs across the organization and support development and delivery of compliance training and awareness initiativesContribute to process improvement and automation initiatives, making compliance processes more efficient and scalableSupport the development of compliance playbooks and practical guidance materials (e.g. for third-party onboarding, events, sponsorships, COI handling)Support monitoring and testing of compliance controls, including preparation for internal reviews or auditsAssist with compliance reporting, including preparation of materials for management and Board-level reportingCollaborate with cross-functional teams (Legal, HR, Procurement, Sales) on compliance-related topicsPromote a strong culture of ethics and integrity, supporting transparent communication and ethical decision-making across the businessWe expect you to have:Degree in business, law or a relevant compliance fieldMinimum of 4 experience in compliance rolesExperience working within a corporate compliance programGood understanding of core compliance topics (e.g. COI, ABAC, third-party risk, sanctions basics)Strong organizational and analytical skillsHands-on and proactive, Interested in building and improving processes,Structured and detail-oriented, but pragmaticStrong communication skills and ability to work cross-functionallyIt will be an added bonus if you have:Experience with compliance tools or workflow systemsExposure to automation or process improvement initiativesExperience in a fast-paced, international / listed, or tech environmentWhat we offerCompetitive salary and comprehensive benefits package.Opportunities for professional growth within Nebius.Flexible working arrangements.A dynamic and collaborative work environment that values initiative and innovation.We’re growing and expanding our products every day. If you’re up to the challenge and are excited about AI and ML as much as we are, join us!Originally posted on Himalayas
Position TitleSenior Operations Specialist- Asset Based FinanceLocationNationwide, MI 48098Job SummaryThe Senior Operations Specialist– Asset Based Finance serves as a senior resource within the ABL Operations team, acting as a key partner to the ABL Operations Lead in the coordination, execution, and oversight of day-to-day functions. This role is responsible for ensuring the accuracy and timeliness of collateral reporting, loan activity processing, and reconciliation across systems (Stucky, ACBS, Bank GL). The Sr Analyst supports process improvement initiatives, assists with system maintenance and reporting, and acts as a mentor and escalation point for junior team members.Pay Range: $80,939 - $116,049Pay Range: Local Minimum Wage - $0.00 - $0.00Job Responsibilities:Operational Execution and OversightPerform and oversee complex borrowing base reconciliations and loan servicing transactions.Review and reconcile client-reported collateral against internal systems (Stucky, ACBS (LOS), Bank GL); investigate and resolve discrepancies.Ensure timely and accurate processing of loan advances, interest, and fee calculations.Perform and oversee invoice transactions and reconciliation.Team Coordination & SupportAct as a daily resource for Operations team members; provide guidance on complex cases and assist with task prioritization as needed.Serve as a first-line escalation point for operational questions and issues.Assist with onboarding and training of new team members; help reinforce adherence to procedures and control standards.Client and Internal Stakeholder InteractionInteract directly with ABL clients on routine questions and escalated matters related to collateral reporting or loan activity.Collaborate with Portfolio Managers and Credit Officers to support client funding, exceptions, and reporting.Support the Operations Specialist Lead -Asset Based Finance in preparing and presenting operational updates to senior leadership.System & Process SupportAssist in maintaining and enhancing the Stucky ABL monitoring platform; test system updates and ensure data integrity.Identify opportunities for process improvement and contribute to initiatives that enhance accuracy, efficiency, and automation.Maintain documentation for standard procedures and workflows.Reporting & ComplianceAssist in preparing month-end and ad hoc reports for senior management and Accounting.Monitor team compliance with operational controls and regulatory requirements; ensure completion of required training.Performs special projects, and additional duties and responsibilities as required.Consistently adheres to regulatory and compliance policies and standards linked to the job as listed and complete required compliance trainings. Accountable to maintain compliance with applicable federal, state and local laws and regulations.Required Qualifications:Education level required: High School Diploma or EquivalentMinimum experience required: 6+ Years in Asset-Based Lending operations, including experience with collateral monitoring, loan servicing, and system reconciliation.Proficient in ABL operations, borrowing base preparation, and collateral monitoring concepts.Experience with Stucky ABL monitoring software.Advanced proficiency with Excel; strong analytical and reconciliation skills.Solid understanding of loan structures, interest and fee calculations, and GL reconciliation.Strong organizational and problem-solving skills; able to manage competing priorities.Excellent communication and interpersonal skills; capable of working effectively with internal and external stakeholders.Physical demands (ADA): No unusual physical exertion is involved.Flagstar is an Equal Opportunity EmployerFlagstar provides teammates access to a variety of benefits including medical, dental, vision, life, and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: Benefits | Flagstar BankQualified applicants with arrest or conviction records will be considered for employment in accordance with the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, and the San Francisco Fair Chance Ordinance, as appliable.Originally posted on Himalayas
At NAVEX, we’re making the world a better place. A safer place. A more ethical place. A place where anyone, anywhere can have a voice. That’s a serious impact. NAVEX provides a full suite of integrated risk and compliance management software products. We’re an industry leader with exciting plans to continue growing, and we’re looking for driven, enthusiastic Account Executives to be a part of this growth. If you’ve been looking for a company where you can feel like the product you sell is making a positive impact in the world, then look no further! We help companies protect their people, their reputation and their bottom line. In this role, you’ll forge strong relationships with our largest customers to identify opportunities for cross-sell and upsell, helping customers understand the value of our integrated platform of risk and compliance management solutions and services. The ideal candidate will be relationship driven, energetic and passionate about selling new business in a team environment. A competitive edge with a drive for results and to make money will certainly influence your success with us as well!What you’ll get:Career growth. With market-leading training, an opportunity to learn and experiment with AI, and an unwavering commitment to owning your career plan, you can grow your career to new heights.Real rewards. We offer competitive and transparent pay practices, top-of-the-range wellbeing programs, and brilliant opt-in benefits. Because we believe companies should offer more than just a salary.Meaningful purpose. Our products and solutions have real-life impact on people and organizations across the globe. Our innovations make a difference.Life flexibility. We want you to bring your best self to work every day. We understand that you can only do that with quality time to care for yourself, your loved ones and your community.An inspiring culture. Find yourself surrounded by leaders that care, invested teammates, and like-minded groups where you’ll feel at home.Industry leadership. Play your part in a fast-growing organization known for excellence, profitability, and stability.What you’ll do:Proactively build and maintain relationships with existing NAVEX customers to create new business opportunities through cross-sell and upsell, presenting the value of integrating our platform risk and compliance management solutions and servicesIdentify, engage and nurture existing customer relationships, leveraging your prospecting techniques to expand our solution and service offerings to advance our sales goalsUtilize and coordinate internal resources to advance the sales cycle, ensuring a healthy customer relationship; will work closely with Solutions Engineering, Product Specialists, Legal, Customer Success, Marketing, Services & Support, etc.Navigate multiple buying contacts and groups across different functions and use your understanding of the complexity of a multi-party / enterprise sale to advance our sales goalsDeliver persuasive presentations by storytelling actual business scenarios in an engaging and compelling manner, demonstrating your industry and product expertiseIdentify and meet customer needs with strong discovery and consultative value sellingEffectively develop and prioritize a pipeline of opportunity beyond what is needed to achieve your sales goals, accurately forecasting salesAttend initial in-person 1-week intensive training and on-going virtual weekly product trainings to stay well informed on industry trends and up to date on NAVEX’s always evolving solutionsCrush your sales quota, negotiating and closing opportunitiesAdvance NAVEX's goals and operational effectiveness by learning and using AI-based toolsWhat you’ll need:A Bachelor’s degree in business management, marketing or related field, preferred8+ years of a successful B2B sales career track and experience targeting Enterprise organizations (6,000+ employee headcount)Experience selling SaaS based solutionsFamiliarity with value selling, strategic selling, formal training or understanding of best practice models such as Miller Heiman, Solution Selling, SPIN or ChallengerA passion for learning – the risk and compliance space is rapidly evolvingStrong prospecting, planning, organizational and time management skills. We have a dynamic environment that requires self-motivation and initiative, and comfort working with ambiguityTechnical ability to be proficient with Salesforce and Microsoft Office productsAbility to approach, recognize and anticipate process and operational problems and effectively identify areas for improvementExcellent verbal and written communication skills and a commitment to participate effectively with a team and collaborate with people across a variety of levels with diverse backgroundsThe desire to learn, explore and experiment with AI toolsA commitment to ethical and inclusive use of AI in our hiring and workplace practicesAbility to drive results through your job competencies of persuasive sales engagement, product and industry knowledge (sales), and sales strategy and process while leveraging NAVEX's core valuesOur side of the deal:We believe everyone deserves to see their path forward, and the steps in place to achieve their career and financial goals.The starting pay for this role is $115,000 per annum and the target variable pay for this role is $115,000. Target variable pay is based on individual achievement factors and is not guaranteed.Pay progression is based on performance.We’re committed to helping you thrive in all aspects of your life. Our pay programs are just one element of this. Check out NAVEX’s career page to find out more information. We’re an equal opportunity employer, including all disability and veteran status.Originally posted on Himalayas
About ClickHouse Recognized on the 2025 Forbes Cloud 100 list, ClickHouse is one of the most innovative and fast-growing private cloud companies. With more than 3,000 customers and ARR that has grown over 250 percent year over year, ClickHouse leads the market in real-time analytics, data warehousing, observability, and AI workloads. The company's sustained, accelerating momentum was recently validated by a $400M Series D financing round. Over the past three months, customers including Capital One, Lovable, Decagon, Polymarket, and Airwallex have adopted the platform or expanded existing deployments. These customers join an established base of AI innovators and global brands such as Meta, Cursor, Sony, and Tesla. We're on a mission to transform how companies use data. Come be a part of our journey! Join us in revolutionizing Observability for Developers! We're on a mission to redefine how engineers monitor, debug, and scale their production applications with HyperDX now joining ClickHouse. HyperDX is an open-source platform that transforms telemetry data into actionable insights. Imagine a world where logs, metrics, traces, and session replays come together seamlessly to pinpoint root causes faster than ever before. If you've ever been jolted awake at 2 AM, frustrated with Grafana, Datadog, or Elastic for not delivering the answers you need, you'll resonate with the problem we're solving. And now, you can help us solve it. We're hiring a Senior Backend Engineer to help us build a petabyte-scale, high-performance observability platform with a laser focus on crafting an amazing developer experience (the DX in HyperDX). What You'll Do: - ShapPlease mention the word DECENT and tag RNDYuMjI1LjYzLjE4Mw== when applying to show you read the job post completely (#RNDYuMjI1LjYzLjE4Mw==). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.
Imagine being an employee-owner of a company guided by engaged and empowered team members like yourself. Where a culture of respect, flexibility, and accountability aren't just ideals - they're our foundation, and diverse backgrounds and perspectives are valued as drivers of innovation and growth. Join us, as together, we are Building a Better World for All of Us®.You belong at SEHSEH is currenting searching for a Wastewater Engineer / Project Manager to join our talented Water/Wastewater team!Why our employee-owners love SEH:"I was on vacation last week and had zero concerns that my colleagues would help out with anything that came into my inbox!" – GIS Analyst"What company has a CEO who cares enough to seek out one-on-one conversations ranging from 'How are you?' to 'What do you think would help the company?' SEH, that's who. " – Civil Engineering Technician"Having the feeling that my voice matters and believing that SEH truly cares about the employees is so satisfying!" – Sr Financial Analyst"It feels good having colleagues and supervisors that provide support and resources for growth and learning!" – Civil Engineer"This is the first company I've worked for with a true entrepreneurial spirit." – Sr Mechanical EngineerWhy you’ll love SEH:Collaborate on amazing projects of varying size and complexity that positively impact communitiesBeing 100% employee-owned means we all share in the company’s successCareer development through continued education, licensure/certification, skills, and technical trainingWork arrangements that promote work/life balanceFlexible holidays enable individuals to tailor their festivitiesPaid Family Leave provides time to care for loved ones, whether family by birth or family by choiceThis Opportunity:This opportunity is open to candidates residing in the state of FloridaManage wastewater infrastructure projects and project teams to support the planning, design, and construction of wastewater treatment, pumping, distribution, storage or conveyance projectsDevelop creative solutions to complex wastewater treatment challenges, working closely with our team of engineers, designers and other professionalsCollaborate with multi-discipline teams to deliver innovative project solutionsMaintain close relationships with clients throughout development of projects and after completionManage and mentor junior level staffEssential Qualifications:Bachelor's degree in civil or environmental engineering, or a related fieldLicensed Professional Engineer in the state of Florida or ability to obtain within six months of hireExperience managing multi-discipline infrastructure projectsExperience in the design and construction of municipal, state, federal, or industrial wastewater treatment projectsProven understanding of project management methodologies, tools, and best practicesSolid knowledge of wastewater treatment systems, equipment, and regulationsPreferred Qualifications:Fifteen (15) + years of experience designing and/or managing water or wastewater treatment or conveyance projectsKnowledge of regional water or wastewater issues and familiarity with the municipal government client baseDemonstrated ability to handle multiple projects simultaneously, prioritize tasks, and meet deadlinesAbility to scope and budget new water or wastewater facility projects and able to manage multiple projects simultaneouslyProficiency in project management software and toolsWho We AreBetter Places. Clean Water. Renewing Infrastructure. Improving Mobility. SEH is an employee-owned engineering, architectural, planning, and environmental company, offering a wide variety of services. We've been helping government, industrial, and commercial clients find solutions to complex challenges since 1927. Our 900+ employee-owners across the US unite behind our core purpose of Building a Better World for All of Us®.Base compensation is expected to be in the range of $130,000 and $150,000 based on skill set and experience. Check out our full benefits package at SEH Hiring Journey.Due to current business and operational considerations, unable to hire employees residing in the following states at this time: AK, AR, CA, CT, DE, HI, KY, MA, RI, VT, and PR. Candidates willing to relocate should indicate this in their application. The selected candidate must be authorized to work for any employer in the U.S. without requiring visa sponsorship now or in the future.SEH is an Equal Opportunity Employer, committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, or veteran status. We take affirmative action to ensure that all employment decisions are based on merit, qualifications, and abilities. Women and Minorities are encouraged to apply.Notice to Third Party Agencies: SEH does not accept unsolicited resumes from third party recruiting firms. Absent a signed Service Agreement by SEH’s Talent Director, SEH reserves the right to pursue and hire these candidates without financial obligation to recruiters or agencies.Originally posted on Himalayas
Company OverviewShriners Children’s is an organization that respects, supports, and values each other. Named as the 2025 best mid-sized employer by Forbes, we are engaged in providing excellence in patient care, embracing multi-disciplinary education, and research with global impact. We foster a learning environment that values evidenced based practice, experience, innovation, and critical thinking. Our compassion, integrity, accountability, and resilience define us as leaders in pediatric specialty care for our children and their families.All employees are eligible for medical coverage on their first day! In addition, upon hire all employees are eligible for a 403(b) and Roth 403 (b) Retirement Saving Plan with matching contributions of up to 6% after one year of service. Employees in a FT or PT status (40+ hours per pay period) will also be eligible for paid time off, life insurance, short term and long-term disability and the Flexible Spending Account (FSA) plans and a Health Savings Account (HSA) if a High Deductible Health Plan (HDHP) is elected. Additional benefits available to FT and PT employees include tuition reimbursement, home & auto, hospitalization, critical illness, pet insurance and much more! Coverage is available to employees and their qualified dependents in accordance with the plans. Benefits may vary based on state law.Job OverviewAre you a seasoned professional fee (profee) surgical and/or anesthesia coder with 7 or more years of experience? Do you excel at navigating the complexities of surgical and anesthesia documentation, applying precise coding guidelines, and researching the nuances required to accurately assign complex CPT®, ICD‑10‑CM, and HCPCS codes?If you thrive on investigative work, enjoy deep‑dive code validation, and take pride in delivering accurate, high‑quality coding that supports both compliance and optimal reimbursement— then this role may be the perfect fit for you!The Senior Professional Coder performs at an advanced level medical coding position and serves as an expert utilizing ICD-10 and CPT4 classification system coding to all diagnoses, treatments and procedures in all types of Hospital, Clinic and Ambulatory Surgical Center (ASC) locations at stated minimum performance levels. In addition, the Senior Professional Coder provides coding insight and guidance to clinical staff, Clinical Documentation Improvement (CDI), Professional Coder 1 and Professional Coder II positions as well as Revenue Cycle leadership.ResponsibilitiesResponsibilities:Assign and sequence all ICD-10; CPT 4; Healthcare Common Procedure Coding (HCPC) and modifier codes for services rendered accurately and completelyReconcile correct coding edits and discrepancies prior to final codingMaintain coding quality of 95% or higher while meeting established productivity requirements based on encounter typeFollows coding guidelines and legal requirements to ensure compliance with federal and state regulationsIdentify trends in documentation deficiencies and communicates areas of improvement opportunities to leadership and/or providersActs as a key liaison for the physicians and clinical staff as it relates to coding and complianceInteracts with physicians and other professional staff of documentation issues relating to coding dataActs as a mentor to Coder I and Coder 2 staffProvides system and workflow training to newly employed codersPrepares and presents education in conjunction with the Revenue Integrity Professional Coding EducatorPrimary contact for Revenue Cycle team throughout Shriners Hospitals for Children (SHC) system to assist with coding questionsAct as back up for Revenue Integrity Professional Coding LeadThis is not an all-inclusive list of this job’s responsibilities. The incumbent may be required to perform other related duties and participate in special projects as assigned.QualificationsMinimum:7 years of professional fee (profee) surgical and anesthesia coding experience Experience with Surgery Coding guidelines, E/M Coding Guidelines, CPT Coding, ICD-10, Modifiers, HCPCS and CCI editsPediatric, orthopedic and/or injury coding experienceExperience with education and presentationsFunctional knowledge of Medical TerminologyFunctional knowledge of professional coding practice standardsFunctional knowledge of MS OfficeHigh School Diploma or GEDCurrent CCS-P (AHIMA) or CPC (AAPC)Originally posted on Himalayas
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