Jobs in Minneapolis

About the Team DashMart is part of the New Verticals division with Doordash and we are a local-fulfillment center owned and operated by DoorDash, offering customers fast, reliable, and high quality delivery. About the Role We're looking for a hands-on, people-first leader with strong operational acumen and a high degree of flexibility to serve as a Market Support Manager. In this role, you'll be assigned a regional territory and be embedded on-site at various DashMart locations to support high-p

We are seeking a compassionate, organized, and professional Chat Support Clerk to join our growing remote team at Positive Behavior Steps. In this role you will serve as a key point of digital contact for our clients, families, and partners providing timely, accurate, and empathetic support through our live chat platform. Your communication skills, attention to detail, and genuine passion for helping others will directly reflect the mission and values of our organization.Location: United States (Remote).Key ResponsibilitiesRespond promptly and professionally to inbound client and family inquiries via live chat.Provide accurate information about Positive Behavior Steps' programs, services, and support offerings.Assist clients and families with appointment scheduling, service inquiries, and program navigation.Process and document incoming chat requests, service orders, and client information accurately.Resolve client concerns and complaints with empathy, patience, and professionalism.Accurately log all chat interactions and maintain up-to-date client records in the CRM system.Coordinate with clinical, administrative, and operations teams to escalate and resolve complex client needs.Follow up with clients to confirm resolution and ensure overall satisfaction.Maintain up-to-date knowledge of Positive Behavior Steps' programs, policies, and behavioral health resources.Identify opportunities to improve the client experience and communicate feedback to management.Handle all client information with the highest level of confidentiality and in compliance with HIPAA and applicable privacy regulations.Meet or exceed performance targets including response time, resolution rate, and client satisfaction scores.Provide additional clerical and administrative support to the team as required.Qualifications & SkillsHigh school diploma or equivalent required; degree or certification in healthcare, behavioral health, communications, or a related field is a plus.0–2 years of experience in customer service, chat support, clerical work, or a healthcare related role.Excellent written communication skills with a warm, empathetic, and professional tone.Strong multitasking ability with the capacity to manage multiple chat conversations simultaneously.Proficiency with live chat platforms, CRM software, and Microsoft Office Suite.Excellent typing speed and accuracy with a minimum of 40–50 WPM.Knowledge of behavioral health, mental health, or social services is highly desirable.Strong problem-solving skills with a genuine passion for client satisfaction and well-being.Comfortable discussing behavioral health topics in a professional, sensitive, and supportive manner.Reliable, self-motivated, and able to work independently in a remote environment.Ability to handle sensitive client information with discretion and in full compliance with HIPAA standards.Genuine passion for making a positive impact in the behavioral health community.Bilingual skills are a welcome bonus.What We OfferCompetitive salary with performance-based incentives.Comprehensive health, dental, and vision benefits package.Paid time off and company holidays.Flexible remote work schedule.Specialized training and onboarding support in behavioral health operations.Opportunities for career growth and advancement within the organization.A compassionate, inclusive, and mission-driven work environment.Ongoing professional development and continuing education opportunities.Employee wellness programs and work-life balance initiatives.Equal Opportunity EmployerPositive Behavior Steps is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected characteristic. We are committed to fostering a diverse, equitable, and inclusive workplace where every team member feels valued, respected, and empowered to make a meaningful difference in the lives of those we serve.About PBX StepsPBX Steps was established in an effort to increase the amount of support to the special needs' population, as individuals with Autism and other developmental disabilities are often limited to resources that support them in overcoming barriers at home and within their community. We advocate for our clients by providing quality support with trained staff, and by assisting families that may be overwhelmed by the challenges of raising a child with developmental delays.Please mention the word TRUSTWORTHINESS and tag ROjox when applying to show you read the job post completely (#ROjox). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.

At Anaplan, we are a team of innovators focused on optimizing business decision-making through our leading AI-infused scenario planning and analysis platform so our customers can outpace their competition and the market. What unites Anaplanners across teams and geographies is our collective commitment to our customers' success and to our Winning Culture. Our customers rank among the who's who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, LVMH and Bayer are just a few of the 2,400+ global companies who rely on our best-in-class platform. Our Winning Culture is the engine that drives our teams of innovators. We champion diversity of thought and ideas, we behave like leaders regardless of title, we are committed to achieving ambitious goals, and we love celebrating our wins – big and small. Supported by operating principles of being strategy-led, values-based and disciplined in execution, you'll be inspired, connected, developed and rewarded here. Everything that makes you unique is welcome; join us and let's build what's next - together! Are you a strategic thinker who thrives at the intersection of business and technology? Do you bring both deep consulting acumen and hands-on solution design experience in Finance, Sales Performance Management, or Workforce Planning? Join us as a Principal Solution Architect and lead transformative planning engagements across in AMER. This is not a typical implementation role, it's a consulting-led position where you will shape strategy, influence executives, solve complex business challenges, and deliver enterprise planning solutions that drive measurable business value. You will support Anaplan commercial and product activities illustrating expertise in Anaplan Applications and Platform working directly with AE's, Pre-sales, Professional Services sales and product leads. Your Impact • Advise and Lead: Partner with senior business and IT leaders to define planning strategies and deliver high-impact transformation inPlease mention the word SUMPTUOUS and tag RMmEwMTo0Zjk6YzAxNDo5NjY6OjE= when applying to show you read the job post completely (#RMmEwMTo0Zjk6YzAxNDo5NjY6OjE=). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.